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Customer service advisor (full time)

Bury
Crown Oil UK
Customer service advisor
Posted: 5h ago
Offer description

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* %department%
* Location: %location%
* Type: %contract-term%
* Salary: %salary%
* Deadline: %deadline%
* Schedule: Monday to Friday 8.30am-5pm
Apply Now

Join Crown Gas & Power – Energy Supplier of the Year!
For over 3 years, we've led the Citizens Advice Non-Domestic Energy Supplier Table — and it's all thanks to the dedication and professionalism of our Customer Service team. Now, we're looking for another exceptional advisor to join our award-winning company.

About the Role

In this fast-paced and rewarding position, you'll be the first point of contact for customers, helping resolve enquiries and delivering outstanding service across phone, email, and live chat. You'll also play a key part in improving processes and ensuring our customers stay happy and informed.


What We're Looking For

We're seeking someone with:

* 2–3 years of current experience in a customer service role (ideally office-based or in a contact centre).
* A stable work history — you're reliable and committed.
* Confident communication skills, strong attention to detail, and a proactive mindset.
* Competency in Microsoft Office, particularly Excel.


What you'll Get

* £24,000–£25,000 basic salary + 10% annual bonus
* 25 days holiday plus bank holidays
* Flexitime, free parking, and well-being support
* A tight-knit, supportive team environment with opportunities to grow

If you’re a customer-focused professional who takes pride in doing the job right — and staying with a team that values you — we’d love to hear from you.

Apply todayand let’s talk about your next move.


We are an equal-opportunity employer

Diversity and inclusion are essential to us and we encourage a culture where everyone can be themselves at work. We value and actively seek out a richly diverse range of talent. Our policies ensure that every job applicant and employee is treated fairly and with equal opportunity to succeed.

* %department%
* Location: %location%
* Type: %contract-term%
* Salary: %salary%
* Deadline: %deadline%
Apply Now
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