Customer Service Administrator
Location Wolverhampton Campus Faculty/Department Estates and Facilities Contract Type Permanent Salary £25,249 - £26,093 Closing Date 25/09/2025 Job Reference 14542 Documents
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An exciting opportunity has arisen for a Customer Service Administrator to join the Estates & Facilities Directorate at the University of Wolverhampton. You will work within the Business Support section and be responsible for the administration of the human resources aspects for the directorate.
Administrator responsibilities
2. You will be required to raise any necessary paperwork for the recruitment of staff and prepare the induction paperwork for new starters.
3. Assist with the monitoring of absence monitoring policy and liaise with the relevant line managers regarding the follow up actions.
4. Update various databases to record, monitor and evaluate services within the directorate
5. Knowledge of GDPR and have the implications of this in the work environment.
To be successful in this role you will need
6. Excellent communication skills to be able to liaise with other members of staff
7. Excellent IT skills to be able to use all Microsoft packages and other IT packages
8. Be able to work on your own initiative and also work as part of a team
9. Work closely with the University HR Business Partners
10. Be able to commit to working at the other campuses to provide support to the Facilities teams.
The University of Opportunity for Students and Staff
As part of our commitment to ensure the diversity of our staff body reflects those of the student and local communities we serve, we particularly welcome applications from candidates of Black, Asian, or Ethnic Minority heritage, and candidates who are Disabled (including people who may not define themselves as disabled, but nevertheless encounter challenges)