Overview
Direct message the job poster from Alkimii. This is another new addition to our Training & Implementation Team who support new customers during their onboarding experience. You will be involved in the full cycle implementation of Alkimii Software in new customer locations and online including; initial consultation, information gathering, preparation, installation, training and follow up of onboarding, ensuring customer satisfactions and product knowledge.
Responsibilities
* Some travelling across Ireland & in the UK
* Flexibility
* A lot of talking & presenting
* Training new customers on Alkimii systems
* Thinking on your feet
* Anticipating and exceeding customer needs
* Developing our product features
* High levels of organisation, prioritising and initiative
Ideal for someone
* With previous customer service experience
* With Hospitality experience
* Who thrives under pressure
* With incredible organisational skills
* Who is outgoing and confident
* Familiar with People Management Systems
Essential for the role
* Previous experience in Hospitality Management is an advantage
* High levels of computer and tech skills
* Flexible for travel on a weekly basis
* Eligibility to work full time in Ireland
* Appetite for learning and development
* Full, clean driving licence is required
* Fluent written and verbal English
About us
* We: Enjoy being up early enough to see the sun rise
* Discipline ourselves with morning workouts
* Feed our curiosity with a good book
* Dont take ourselves too seriously
* Constantly ask ourselves how we can make it easier for our customers
* Love long walks on the beach (yes, really!)
You
* Want to be part of something exciting
* Want to grow your professional network
* Are comfortable expressing your opinions
* Hold the door open for the person behind you
* Are bursting with creative ideas
* Know the difference between chess and checkers
* Want to be more than just another employee in a big firm
* Know the real reason some places offer pingpong tables and sleep pods…(we don’t by the way)
What can you expect from us
* Full time competitive salary
* Wellbeing programs, learning and growth opportunities
* Flexible working week, because we take seriously the productivity and wellbeing of our team
* Mileage and expenses
* You will work on meaningful and challenging tasks in a relaxed yet supportive environment.
* 4,000 Employee Referral Program
* Work in a beautiful building located on Skerries Harbour overlooking the pier! we get the best sunsets!
* Quarterly team meet-ups
* Clevercards - Employee Benefits -
* All sounding good? Check out what your new commute might look like: https://goo.gl/maps/cf5LPcJmCBBPYZFR8
Details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Project Management, Training, and Customer Service
* Industries: Software Development, Hospitality, and IT Services and IT Consulting
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