Job Title: Client Account Manager Location: Skipton Hours: Full-time, Monday - Friday Salary: £25,000 - £35,000 - including company bonus structure Hybrid: 3 days office, 2 days from home We're excited to offer an excellent opportunity for a service driven Client Account Manager to join one of our fantastic clients based in Skipton. Are you eager to learn, passionate about delivering outstanding client service and ready to make a real impact within a supportive, high energy team? If so, this could be the perfect next step in your career. Why This Role? This isn't just another account management position. It's an opportunity to become a valued member of a growing, collaborative business that truly invests in its people. You'll play a key role in supporting clients, maintaining high service standards and contributing to a team that thrives on shared success and continuous improvement. With full training provided, this role offers genuine scope to develop specialist knowledge, take on new challenges and grow alongside a business that values initiative, quality and client experience. The Role As Client Account Manager, you will take ownership of a portfolio of clients, acting as their primary point of contact and trusted advisor. Working closely with the wider team, you'll ensure clients receive accurate, timely support while meeting their obligations efficiently and confidently. Key Responsibilities Take ownership of a portfolio of client accounts, becoming their go to contact and building strong, trusted working relationships. Support customers day to day by clearly explaining requirements, answering questions and ensuring they feel confident and well supported at every stage. Translate technical industry knowledge into practical, customer specific advice, helping clients understand technicalities with ease. Work closely with customers to gather required information to support in full service offering. Support in client led audits, providing clear feedback and supporting clients with any follow up actions required. Liaise with internal teams to ensure information flows smoothly and customers receive a consistent, high quality service. Manage incoming enquiries through shared inboxes, keeping records up to date and ensuring nothing slips through the net. Play an active role in shaping and improving business services as it grows, contributing ideas to enhance processes, resources and the overall client experience. About You Experience in a client facing, account management, or customer service/ support role A confident communicator with the ability to explain information clearly and professionally Confident user of IT including good use of Microsoft Excel Highly organised, detail focused, and comfortable managing multiple deadlines Proactive, enthusiastic and motivated to deliver an excellent customer experience Enjoy working as part of a collaborative, supportive team What's on Offer Competitive salary, of £25,000 - £35,000 including company bonus structure Hybrid Working: 2 days from home, 3 from the office You'll join a business that values YOU - your expertise, your dedication and your passion. Full training and ongoing development in a specialist industry Supportive and positive team culture Genuine long term career progression within a growing business Fantastic employee focused perks and benefits If you're looking for a role where your contribution matters and your development is supported, we'd love to hear from you. Apply now to find out more about this exciting opportunity.