This role sits within our Stadia division, catering for fans and visitors at prestigious stadiums across the UK. With matchdays, concerts, conferences, and banquets to be catered for, our specialist teams are experts in adapting to our client's needs with locally sourced seasonal menu's. At the heart of the matchday experience, we bring choice, quality, and value for money to some of the most prestigious sports venues across the UK.
What you'll be doing... Lead, supervise, and support FOH staff during shifts
Ensure excellent customer service and guest satisfaction at all times
Handle customer inquiries, concerns, and feedback professionally
Maintain cleanliness, presentation, and ambiance of the FOH areas
Assist with training new staff and fostering a positive team environment
Communicate effectively with kitchen/back-of-house and management
What can you bring? Previous experience in a FOH leadership or supervisory role
Strong interpersonal and communication skills
Exceptional customer service mindset
Ability to stay calm under pressure and solve problems quickly
Availability to work evenings, weekends, and peak periods
Confidence in using POS systems and handling transactions
Our way of saying thank you...
At Elior, we strive to ensure that our colle...