Responsibilities
* Coordinate creation and execution of test cases from acceptance criteria, in compliance with TJX standards
* Manage an effective global test lab strategy in collaboration with our Store Engineering team
* Coordinate with Quality Assurance Testers, ensuring effective test planning, execution, and defect management
* Collaborate with scrum and runway teams on upstream test planning
* Support our globally distributed Quality Assurance Testers, handling any emergency testing requests, day-to-day testing activities - across manual and automated testing efforts for POS and Payment systems
* Contribute to the definition and continuous improvement of Quality Assurance processes, standards, and best practices
* Monitor and report on quality metrics, identifying trends and areas for improvement
* Champion a culture of quality and accountability across delivery teams
* Interface with business partners on UAT-related activities and questions
* Mentor and train junior Quality Assurance team members, fostering continuous learning and development
* Attend office location when required to support testing in the labs
* Technologies:
o Confluence
o Support
o JIRA
o Mobile
Qualifications
* Several years of Product Analyst experience within agile teams
* Experience supporting Quality Assurance activities across multiple projects or large-scale initiatives
* Strong grasp of manual and automated testing methodologies
* Excellent communication skills for technical and non-technical audiences
* Proven ability to work independently and collaboratively across global teams
* Experience with tools like Jira, Confluence, and test management platforms
* Passion for mentoring and team development
* Adaptable to changing priorities and requirements
* Preferred experience with supporting POS and Payment platforms
Benefits
At TJX Europe, we embrace a vibrant team culture that prioritizes diversity, collaboration, and your personal development. As part of our Global IT Organization, you will find numerous opportunities for growth and learning. We are a Fortune 100 company and the worlds leading off-price retailer, providing a fast-paced and challenging environment. We offer a competitive salary and benefits package, and we are on a mission to modernize retail technology solutions to enhance customer experiences. Join us in Watford and be part of our innovative journey.
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