About The Role
Are you passionate about training, systems, and aviation? Draken Europe is seeking a dynamic Trainer & Support Specialist to join our Aerotrac Support & Training Team. You'll play a pivotal role in delivering high-quality ERP training across our organisation, supporting key business functions including Engineering, Logistics, Procurement, and Finance.
This is a hands-on role where you'll develop and deliver engaging training programmes, provide expert user support, and help shape the future of Aerotrac use across Draken Europe.
Key Responsibilities
* Design, develop, and deliver a comprehensive Aerotrac ERP training programme.
* Provide in-person training at our Bournemouth HQ and other UK/international sites.
* Act as a key point of contact for Aerotrac user support and troubleshooting.
* Collaborate with the Change Lead Group to align training with evolving business processes.
* Maintain training standards and continuously improve training effectiveness.
* Represent Draken in monthly meetings with the Aerotrac software developer (Tracware).
* Deputise for the Aerotrac Support Lead when required.
What You'll Bring
* Essential:
* Train the Trainer qualification.
* Strong understanding of ERP systems and engineering practices.
* Excellent communication and presentation skills.
* Ability to deliver complex topics in an engaging and accessible way.
* Willingness to travel internationally.
* Desirable:
* Experience with Aerotrac ERP.
* Knowledge of UK CAA and EASA aviation regulatory frameworks.
What Success Looks Like
* A bespoke, effective training programme rolled out across multiple sites.
* High levels of user engagement and satisfaction with Aerotrac training and support.
* A growing internal reputation as a go-to expert for Aerotrac troubleshooting.
* Strong collaboration with internal teams and external software developers.
Why Join Us?
At Draken Europe, you'll be part of a forward-thinking team that supports critical aviation operations. You'll have the opportunity to make a real impact, grow your expertise, and work in a collaborative, supportive environment.
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Whether it is adversarial support, electronic attack or customised rotary-wing training, we offer the most accurate and advanced readiness training in the industry. Our vast, differentiated fleet, cutting edge hardware and experienced instructors are engaged to help your mission take off.
Being ready is not only a matter of when. But where. We provide services in the UK, US and across the NATO countries. Making sure that our allies can manoeuvre around defeat and prepare to prevail.