We are working with a respected client based near Durham for a Head of Serious Injury, on a full-time permanent basis. This is a senior leadership role within a specialist medico-legal services environment, responsible for leading the Serious Injury division. What You Can Expect * Salary £55’000 - £65’000 per annum depending on experience * Hybrid working * Private Medical Insurance and Medical Cash Plan * 5% matched pension and 4x salary life assurance * 23 days holiday, rising after length of service and Enhanced maternity pay What You Will Be Doing * A senior leadership role with ownership of a key specialist service line * Accountability for departmental strategy, performance, and profitability * Responsibility for regulatory compliance across complex medico-legal frameworks * Close collaboration with Sales, Finance, IT, and Change teams * Ownership of quality assurance, continuous improvement, and digitisation initiatives * Direct influence on client satisfaction, expert performance, and service scalability * Defining and delivering the Serious Injury departmental strategy * Leading the end-to-end operational delivery of medico-legal reporting for serious injury cases * Ensuring compliance with Civil Procedure Rules (CPR), GDPR, MedCo, and relevant industry standards * Managing and developing client relationships, including governance meetin...