Logistics Manager
£32,000 – £38,000 | Mon–Fri, 07:00–16:00| On-site | Sidcup, Kent
Role Overview
Reporting to the Operations Director, you will manage and support a team of Field Service Engineers, oversee training and onboarding, coordinate scheduling, and ensure efficient logistics operations. This role requires excellent people skills, strong organisation, efficiency, commercial awareness, and good Microsoft Office ability.
Key Responsibilities
Support Field Service Engineers with equipment training (Pro‑Cloud, BEST and in‑field) and maintain accurate training records
Onboard new field staff and deliver full induction processes
Oversee Zone 3 Refurbishment Suite – workflow, staffing and throughput
Provide support to field teams mainly at DA14 5HS, with occasional work at Slade Green (DA8 2DH)
Plan, organise and schedule internal and external training sessions
Assist Customer Service with day‑to‑day scheduling or rota issues
Ensure engineers hold correct parts to maximise first‑time fix rates
Conduct regular QC/HS vehicle swab checks
Ensure field staff have correct uniform, PPE and maintain professional appearance
Manage parking fine queries
Record sickness and absence on the ATLAS system
Plan and manage staff annual leave to ensure sufficient business coverage
Produce weekly/monthly on‑call and field schedules, including Saturday staffing (manager does not work Saturdays but must schedule them)
Identify training and development needs within the field team
Report shortages of parts across all contracts
Conduct regular 1:1 reviews with Field Service Technicians
Deliver training to external partners/clients when required
Oversee fleet management
Contribute as a key member of the management team, attending meetings and supporting operational outcomes
Hands‑On Technical & Logistics Duties
Fault‑find, repair and service equipment to a high standard across homes, hospitals, care homes, schools and head office
Deliver and demonstrate equipment following correct handover procedures
Collect equipment as required
Carry out planned preventative maintenance
Respond to COE repair/call‑outs
Follow strict infection-control and health & safety procedures
Maintain vehicle security and serviceability
Take accountability for company assets and equipment
Complete all job sheets and paperwork accurately, including obtaining signatures
Maintain required van stock levels
Produce consistent, high‑quality work and follow company policies at all times
If you feel you have all the skills required for this position, then please do not hesitate to contact One to One Personnel on (phone number removed) or contact Julie or Aimee on or We look forward to hearing from you