Job overview
To provide effective administration that is critically important to the Trust and patients. The endoscopy administrator will work as part of a team in providing effective clerical and administration support to the endoscopy department. To ensure that appointments and patient information is sent out to patients in a timely manner, in accordance with the waiting list policy and departmental procedures.
Successful Candidate will be required to work at Royal Hampshire County Hospital with a regular requirement to be based from Basingstoke and North Hampshire Hospital.
Main duties of the job
To ensure that all referrals are booked according to the pre-admission date and that all the information needed for each specific procedure is sent out to the patient in a timely manner.
• To answer the telephone politely and to give the correct information to patients as requested.
• To provide ward clerking duties as needed.
• To provide administrative duties for the Nurse endoscopists as required.
• To ensure communication at all levels is of a high standard in ensuring that patients, staff and colleagues receive and fully understand what is being communicated.
Working for our organisation
Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire.
Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.
We provide specialist services to people across the UK and internationally. We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and we are leaders in the field of tertiary liver cancer and colorectal cancer.
The trust employs more than 9,000 staff and has a turnover of over £500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation Trust.
Detailed job description and main responsibilities
Happy to Talk Flexible Working - all requests for flexible and part time working will be considered.
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.
Please kindly note: if you have applied for this role within our Trust in the last 3 months and have not been successful your new application may not be considered.
Person specification
TRAINING AND QUALIFICATIONS
Essential criteria
1. •Good basic level of education
Desirable criteria
2. Ability to use a range of computer software including Microsoft word and excel.
EXPERIENCE AND KNOWLEDGE
Essential criteria
3. •Excellent communication skills at both written and verbal
Desirable criteria
4. •Previous NHS experience including endoscopy
SKILLS AND ABILITY
Essential criteria
5. Ability to work on own and as part of a team
Desirable criteria
6. Self-motivated and organised
If you have problems applying, contact
Address Medicine Division