We’re looking for a commercially minded Management Consultant / Business Analyst to join our team and support a range of strategic and transformation initiatives across our mortgage and insurance operations.
At its core, this role is about helping the business work smarter. You’ll be involved in solving challenges, improving performance, and identifying opportunities for growth. Using a mix of business analysis, data insight, and practical delivery, you’ll provide clear recommendations and support teams in building the capabilities they need to succeed.
This is a hands‑on role with real exposure across the business, working closely with stakeholders to turn ideas into tangible outcomes.
You will play a key role in gathering and documenting business requirements, analysing processes and systems, and supporting the implementation of technology and process improvements across the organisation.
Key Responsibilities
* Partner with stakeholders to understand current processes, challenges, and strategic priorities
* Gather and translate business requirements into clear, actionable plans
* Work across mortgages and insurance functions (underwriting, policy administration, claims, servicing)
* Identify trends, risks, and opportunities to support strategic decision‑making
* Map processes and recommend improvements to enhance efficiency and scalability
* Support the design and delivery of strategic projects and transformation initiatives
* Prepare high-quality reports, dashboards, and presentations for senior stakeholders
* Provide commercially focused recommendations to improve performance and growth
* Collaborate with operations, technology, and finance teams to implement change
* Support change management initiatives and track the impact of improvements
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