Job Description
Job Title: School and Customer Service AdministratorSalary: Commencing at £25,055 with progression to £25,686 per annum.Closing Date: 2025-09-10About the RoleWe're looking for a dedicated School and Customer Service Administrator to join our team at Harrogate College and help create exceptional experiences for students, staff, stakeholders, and visitors.What You Will DoEnsuring that the highest level of reception service is delivered consistently to students, staff, stakeholders and external visitors to exceed their expectations.To provide information, data and advice as required by students, staff, stakeholders and external visitors.To ensure relevant queries have an appropriately managed handover and post-query resolution.Identify, avoid and resolve problems quickly to enhance the customer journey. Provide an excellent reception service – greet and sign in visitors, issue student ID passes, check ID badges, answer telephone calls and any other admin duties required.To undertake the required administration supporting the school admin team; student record data management, hiring facilities and cross-college support.Provide an excellent level of customer service that represents the company’s brand.Delivery of the campus health and safety & emergency response procedures including first aid. About YouEducated to Level 2 or above in Li...