Location: Reading, RG2 0NH
Employment Type: Full-time, Office-based
Working Hours: Monday – Friday, 8:00 AM – 4:30 PM
Salary: £27,000 per annum
Benefits: 21 days holiday + bank holidays, modern sit-stand desks, newly refurbished offices, and career progression in a growing business.
About The Company
A well-established and growing specialist in property management and lettings, this company is a market leader in lock-up garage asset management across London and Southern England. With a strong reputation for quality, environmental responsibility, and customer satisfaction, they offer an exciting opportunity to join a dynamic and expanding team.
The company prides itself on a professional yet friendly working environment, where everyone is valued, supported, and maintains a sense of humour! The culture values straightforward communication, mutual respect, and a focus on getting things done.
The Role
As a Customer Service Advisor & Office Administrator, you will be part of the team that is the first point of contact for customers, handling inquiries, managing administrative tasks, and ensuring the smooth day-to-day running of the business.
Key Responsibilities
* Handle customer calls and inquiries professionally.
* Maintain and update online property advertisements.
* Follow up with prospective tenants and manage waiting lists.
* Process data entry, update records, and manage email correspondence.
* Upload property photos, certificates, and reports.
* Input expenses from maintenance contractors
* Assist with general office administration.
* Follow up on outstanding payments and coordinate key dispatch.
* Notify tenants of upcoming maintenance work.
* Support senior management with administrative tasks as needed.
Candidate Profile
We’re looking for a proactive, organized, and customer-focused professional with:
* Strong telephone and communication skills.
* Confidence in handling customer inquiries and problem resolution.
* Proficiency in Microsoft Office (Outlook, Excel, Word).
* Excellent attention to detail & time management.
* A team-oriented and adaptable approach.
Why Apply?
* Join a growing, forward-thinking company with career progression opportunities.
* Work in a modern, newly refurbished office.
* Be part of a supportive and friendly team culture.
If you are passionate about customer service and administration and want to grow your career in a thriving business, we would love to hear from you! Apply now to take the next step in your career! #J-18808-Ljbffr