DEBRA is the national charity supporting individuals and families affected by Epidermolysis Bullosa (EB) – a painful genetic skin condition. Every item sold in our shops helps fund vital care and research to find a cure.
Position: Store Manager – Widnes, WA8 6BA
Salary: £24,733.80 per annum (£13.59 per hour). Contract: Permanent, Full-Time (35 hours/week, 5 days over 7 – flexible schedule).
What You Will Be Doing
* Leading and motivating a team of staff and volunteers.
* Delivering exceptional customer service and creating a welcoming environment.
* Managing stock generation, rotation, pricing, and merchandising.
* Designing eye‑catching displays to attract customers.
* Ensuring compliance with Gift Aid procedures and charity policies.
* Maintaining accurate records and meeting all compliance standards.
* Supporting volunteer recruitment, training, and retention.
* Handling donations and manual stock movement.
* Using internal systems confidently for reporting and communication.
* Upholding health & safety, safeguarding, and data protection standards.
What We're Looking For
* Proven retail management experience (charity retail is a bonus).
* Strong leadership and organisational skills.
* Excellent communication and interpersonal abilities.
* A proactive, hands‑on approach with a positive attitude.
* Confidence in using IT systems and managing retail administration.
* A commitment to DEBRA's mission and values.
Why Work for DEBRA?
* Competitive salary
* Auto‑enrolment pension with DEBRA contribution
* Life Assurance Scheme
* Employee Assistance Programme (24/7 support)
* Generous training budget and career progression opportunities
* 20 days annual leave + bank holidays (increasing with service)
* Long service awards and increased holiday entitlement
* Exclusive staff discounts
* Personalised recognition awards
* Opportunities for apprenticeships and internships
Our Commitment to Inclusion
DEBRA is proud to be a Disability Confident Employer. We are committed to creating an inclusive and accessible recruitment process and workplace. If you require any reasonable adjustments during the recruitment or interview process, please let us know – we're here to support you.
Please Note: All roles require a DBS check and two satisfactory references. We take safeguarding seriously and are committed to equality, diversity, and inclusion in all areas of our work.
Ready to lead with purpose and passion? Apply today – we would love to hear from you!
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