Children's Community Clinical Support Worker
NHS AfC: Band 3
Main area Community Paediatrics Grade NHS AfC: Band 3 Contract Permanent Hours Part time - 30 hours per week (Day hours with possibility of 1-2 nights per month) Job ref 361-7914333
Site QEII Hospital Town Welwyn Garden City Salary £25,760 - £27,476 per annum pro rata, Plus 5% High Cost Area Supplement Salary period Yearly Closing 11/05/2026 23:59 Interview date 20/05/2026
Here at East and North Hertfordshire Teaching NHS Trust
Our mission is: Providing high-quality, compassionate care for our communities
Our vision to 2030 is: To be trusted to provide consistently outstanding care and exemplary service
Our values - We want our staff to believe in, demonstrate and live our values in everything we do. Our values are:
Include
We value the diversity and experience of our community colleagues and partners, creating relationships and climates that provide an opportunity to share, collaborate and grow together.
Respect
We create a safe environment where we are curious of the lived experience of others, seek out best practice and are open to listening and hearing new ideas.
Improve
We are committed to consistently delivering excellent services and continuously looking to improve through a creative workforce that feels empowered to act in service of our shared purpose.
Job overview
We are recruiting for a Children's Community Clinical Support Worker who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.
The Children's Continuing Care Team provides specialised, child specific respite service to children and their families with complex health needs/profound disabilities in the child's own home throughout East & North Hertfordshire.
Clinical Support Workers will be responsible for independently delivering specialist nursing care within the family home without direct supervision.
All necessary training will be given with ongoing facilitation from qualified nurses.
In addition, you will receive a High-Cost Area Supplement of 5% of your basic salary, subject to a minimum payment of £1,258 and a maximum payment of £2,121 per annum pro rata.
Our Values are Include, Respect and Improve. It is important that you understand and refer to our values during your recruitment process and beyond!
Main duties of the job
You will undertake all necessary training in order to provide nursing care to children with complex health needs within the family home in an unsupervised capacity.
Undertaking such skills as enteral feeding, c/o tracheostomies, c/o children who are long term ventilated, seizure management, oxygen administration.
Working for our organisation
At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
We run the following hospitals:
* The Lister Hospital, Stevenage
* New Queen Elizabeth II (New QEII), Welwyn Garden City
* Hertford County, Hertford
We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.
We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.
We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.
Detailed job description and main responsibilities
Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.
Person specification
Qualifications & Training
* NVQ 2 Care or equivalent
* Able to appropriately progress through and complete QCF Level 3
* NVQ 3 or equivalent
Previous Experience
* Previous experience with children or in a health care setting
* Working with disabled children
Skills
* Ability to communicate in a variety of settings with patients of varying levels of understanding
* Ability to work within guidelines, follow a care plan and follow instructions without the presence of a registered nurse
* Ability to prioritise care
* Organised
* Understanding of quality and change in the clinical setting
* Flexibility and team participation
* Basic IT skills or willingness to develop
* Interest in developing a career as part of the Children’s Community service
Knowledge
* Understanding of the requirements of the role
* Infection Control and universal precautions
* Basic understanding of NHS issues
* Knowledge of clinical observation and complex health needs
Other Requirements
* Able to travel to service users in rural locations within a strict timeframe.
* Able to work night shifts if requested
When you apply...
Please note we do not offer visa sponsorship for roles unless clearly stated in our adverts. This means even if you have the right to work currently but will require a new sponsorship to work for our Trust your application will not be considered.
Vacancies may close earlier than the advertised closing date where a high volume of applications are received. We therefore encourage you to submit your application as soon as possible to avoid missing out on the opportunity to join the Trust or develop your career with us.
While we recognise that AI can support in drafting an application, you are encouraged to clearly demonstrate your personal skills, experience and behaviours that align with the role, and this is usually best done in your own words. We reserve the right to review all applications for the use of AI tools and where this is inconsistent with our values and standards of behaviour your application may be rejected
All correspondence relating to vacancies will be via the e-mail address you have provided on your application form. Some servers automatically send e-mails to your junk mail so please check as well as your inbox.
Secondments/Fixed term
Where a vacancy is advertised as a temporary position, the duration will be specified in the advert. If the vacancy becomes permanent towards the end of the specified duration, the successful applicant may not be required to re-apply and can be slotted into the role on a permanent basis if appropriate.
If you are an internal applicant applying for a temporary working arrangement, please see the attached notes on secondments.
Committed to our Community
East and North Hertfordshire Teaching NHS Trust is committed to equality, diversity and inclusion for all job applicants, staff, patients and the wider community. We want to create a workforce which represents the communities we serve. We are on a journey to become a more inclusive organisation and we welcome applications from everyone regardless of their background. In particular we encourage applications from candidates with disabilities, and candidates from Black, Asian and Minority ethnic (BAME) backgrounds who are currently under-represented in various parts of our workforce .
We understand the importance of balancing work and home life. We are committed to support flexible working for our staff wherever possible and all our employees are given the opportunity to discuss potential for flexible working.
We are proud to be a Disability Confident employer and achieved our status in 2019.
We will remove barriers that prospective candidates might face at any stage of our recruitment process. If you have a disability and would like the advert in an alternative format, or would like to talk about how we can adjust the interview process to best support you, please contact us by emailing resourcing.enh-tr@nhs.net
We are also proud to support our UK armed forces by supporting Reservists, Cadet Instructors, Veterans and military spouses/partners into employment and offering supportive policies that value their contribution to the community and to our Trust.
We are committed to being a carer-friendly environment, addressing the complex needs of families with caring responsibilities. In partnership with Carers in Hertfordshire, all our working carers have access to support from recruitment. We are also a member of Carers UK, providing resources to make balancing work and caring easier. Our approach is inclusive, recognizing diverse challenges and creating a supportive environment where carers feel valued.
King's Trust Support
If you’re aged between 16 and 30 years-old, you can get FREE employability support from The King’s Trust. The King’s Trust will help build your CV and cover letter, offer advice and top tips for future interviews and support you with research about working in the NHS. Please contact Enquiries.H&SC@princes-trust.org.uk for support.
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This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
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