Account Manager
Location: London (Hybrid — 3 days/week encouraged)
Employment Type: Full-time
Start Date: ASAP
Salary : £30k to £40k
About the Opportunity
This is an exciting opportunity to join a fast-growth, AI-driven SaaS and digital marketing organisation helping customer-centric brands unlock engagement at scale. The business blends cutting-edge data technology with creative strategy, supporting organisations across sports, entertainment and music with solutions that are trained on their own first-party data.
With a seasoned leadership team and a deeply collaborative culture, they operate with a simple philosophy:
AI-driven. Human delivered.
Every solution is supported by real experts who stay close to clients and ensure measurable, high-impact results.
If you’re passionate about digital marketing, data, and delivering exceptional client service — this role offers a phenomenal platform to grow.
The Role
As an Account Manager, you will play a key role in managing the delivery and implementation of data-powered marketing solutions across a diverse portfolio of clients. You’ll be the day-to-day contact for key accounts, supporting campaigns that bring together analytics, digital media, creative services, and technology.
This role is ideal for someone who thrives in a fast-paced, evolving environment and wants to level-up their career within a future-focused, innovative business.
What You’ll Be Doing
Client Ownership & Delivery
* Lead core areas of day-to-day account management and ensure a first-class client experience.
* Build strong client relationships and confidently present updates, strategic insights, and performance results.
* Partner with internal teams and external partners to deliver high-quality, data-informed marketing solutions.
Project Coordination & Strategy
* Develop and manage client KPIs, reporting dashboards, and campaign performance reviews.
* Translate complex data into strategic recommendations aligned with client goals.
* Liaise with technology partners to ensure solutions and integrations meet client requirements.
* Support scoping and diagnostic work for new clients and new projects.
Cross-Functional Collaboration
* Work closely with sales, product, creative, and paid media teams to deliver comprehensive marketing programmes.
* Prepare presentations, workflow outlines, and performance overviews for internal and external stakeholders.
What We’re Looking For
* Strong understanding of digital marketing, media channels, and the wider digital ecosystem.
* Experience working with data technology, analytics tools, or CRM/CDP/DMP platforms (training provided for the right person).
* Excellent communication skills — able to work with a wide range of people, from technical teams to senior-level clients.
* Confident managing accounts independently while working collaboratively within a wider delivery team.
* Comfortable adapting to shifting priorities within a creative and fast-growing environment.
* A genuine interest in consumer behaviour, digital content, and ideally sport or entertainment.
* Proficient in Excel and PowerPoint.
* Above all: motivated, organised, curious, and ready to learn.
Background & Experience
* 3+ years in digital marketing, media, or marketing technology.
* Proven experience managing client relationships.
* Confident presenting in formal or senior-level settings.
* Exposure to:
* Data analytics
* Media technology
* Google Analytics
* CRM/CDP/DMP configuration
* Digital channel strategy, performance marketing, or media planning
Diversity, Equity & Inclusion
This organisation believes that teams should reflect the world around us. They welcome and celebrate all backgrounds, identities, and experiences. Diversity drives creativity, innovation, and better outcomes — for teams and for clients.
Benefits
* 25 days holiday
* Company bonus scheme
* Employer pension contribution
* Flexible working & WFH options
* Gym allowance
* Laptop & remote-working setup
* Regular social events
* Supportive, fun, and collaborative team culture