At Chailey Heritage Foundation, we’re a specialist disability charity and a thriving community of support for children and young people living with complex disabilities. Our colleagues work across education, care, therapy and support services to help every child and young person explore their potential. This role helps make that possible by ensuring we attract and appoint the talented colleagues who deliver that work every day. The Role As Recruitment Operations Coordinator, you’ll coordinate recruitment activity from vacancy approval through to offer and onboarding. You’ll work closely with hiring managers across the organisation to ensure recruitment campaigns run smoothly, candidates feel supported throughout the process and our safer recruitment requirements are consistently met. You’ll also help strengthen how we attract colleagues by managing advertising routes, supporting recruitment campaigns and identifying opportunities to improve recruitment systems and processes.
Recruitment Coordination
* Coordinate recruitment activity from vacancy approval through to offer
* First point of contact for recruitment queries from candidates, managers and agencies
* Ensure recruitment activity follows agreed processes and safer recruitment requirements
* Coordinate interviews; scheduling, communication and preparation of documentation
Recruitment Campaigns & Advertising
* Draft clear and engaging job adverts aligned with our tone and values
* Manage advertising across job boards, social media and recruitment platforms
* Monitor advertising performance and recommend improvements to routes‑to‑market
* Support careers events and initiatives that promote us as an employer
Candidate Experience
* Deliver a consistent, warm and high‑quality candidate experience throughout
* Maintain clear and timely communication with candidates throughout the hiring process
* Collect candidate feedback and identify opportunities to improve the recruitment journey
Recruitment Systems & Data
* Manage recruitment activity, systems and processes
* Maintain accurate recruitment records and ensure compliance with safer recruitment requirements
* Produce recruitment reports including activity levels, time‑to‑hire and campaign performance
Process Improvement
* Identify opportunities to improve recruitment systems, templates and workflows
* Contribute to improvements across the People Team’s recruitment processes
* Help streamline recruitment guidance and support for hiring managers
We’re looking for a highly organised in‑house recruitment professional to coordinate recruitment activity, manage recruitment systems and help us continually improve how we attract and appoint great colleagues.
Ideal Candidate
* Has experience coordinating internal recruitment in a busy organisation
* Is confident using Applicant Tracking Systems or recruitment platforms
* Enjoys managing job advertising and recruitment campaigns
* Brings excellent organisation and attention to detail
* Likes identifying ways to improve recruitment processes and systems
* Has experience working in an internal recruitment or People/HR team
Benefits
* Competitive Salary
* Enhanced Annual Leave – 25‑30 days (plus bank holidays), increasing with length of service
* Healthcare Cash Plan & Wellbeing Support
* Enhanced Pension Scheme & Death In Service Benefit
* Enhanced maternity, adoption and paternity leave
* Cycle to Work scheme
* Retail and leisure discounts
* Onsite parking
* Café and kitchen facilities
We believe in nurturing potential – for children and young people, and for colleagues too. That’s why we invest in you.
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