Deputy Operations Manager (Similar level to Regional Manager/Area Manager within Care industry)
Salary: Up to £42,000 per annum (dependent upon experience)
Location: Southampton & Isle of Wight with expected travel across all PBS4 locations (Hampshire, Dorset, Somerset, Berkshire, Oxfordshire and Isle of Wight)
Type of Contract: Permanent, Full-time (37.5 hours)
*Must be a driver and willing to travel across all locations as required
About the role
The Deputy Operations Manager will report directly to the Operations Manager and will have accountability and delegated CQC responsibility for the support provided across PBS4, and for safely and effectively delegating CQC responsibilities to managers across the organisation. There may be a requirement to take on a registration, either Ofsted or CQC, in the future as part of this role.
You will be responsible for ensuring effective management of the support provisions, ensuring that peoples’ support needs are being met, risk assessments and risk management guidelines are up to date and followed, advice and guidance from the Operations Manager and Chief Operations Officer are implemented, quality standards are maintained, and continuous improvement is demonstrated.
You will also hold responsibility for supporting with New Business. This will involve stakeholder communications, set up, development and management of new transitions, liaising with commissioners and social workers. You will also need to work with an individuals current provider to ensure a smooth transition and the effects this may have on them.
Additionally, the role is essential in the development of new support teams in PBS4. The Deputy Operations Manager will need to work closely with the Clinical team, Finance, HR and Recruitment, alongside the Enablement Managers and Enablement Assistants, to ensure process is streamlined and fit for purpose and that all departments are aligned in reaching the desired outcomes for the people we support.
There will be organisation-wide on call responsibilities as part of the Deputy Operations Manager position.
Why work for us?
●Be listened to and have your direct experience and expertise valued
●Have support from an experienced management and clinical team
●Be celebrated for accomplishing goals with the individual you support
●Have training opportunities that enhance your career development
●29 days annual leave (pro rata), rising to 30 days annual leave (pro rata) as of the 1st of April, following your 1-year anniversary with PBS4
●Access to Blue Light Card Scheme and Discounts for Carers
●Access to Continuing Professional Development (CPD)
●DBS check paid for
●Pension
●Employee Assistance Programme via ‘Health Assured’
●Access to Key Worker benefits and our employee recognition scheme
●Refer a friend and get £300 for every successful person you refer
About you
●NVQ Level 5 in Care or equivalent relevant qualification
●Experience of managing personalised support provisions for with people with a Learning Disability, Autism and Challenging Behaviour covering multiple locations
●Experience of managing budgets and financial information
●Experience of leadership and mentoring/supervising team members
●Ability to provide quality supervision, performance appraisal and leadership.
●Ability to prioritise workload, manage own time, delegate tasks and meet deadlines
●Driver with access to own Vehicle
About PBS4
People with learning disabilities should have the same right to an ordinary life as anyone else. They need support from people like you to help them achieve this. If you are passionate about helping people to achieve the life they deserve and thrive of seeing others succeed then a career with PBS4 is the career for you. We value experience in supporting others, but we warmly welcome people without experience who share our values.
We want to create new ways of working, led by passion and drive for doing what is right, and promote innovation from our teams. Join us on our mission to disrupt social care