About the Role
While partially performing an operational role, the job holder will offer operational support to the Assistant Manager in our Buckshaw Warehouse. The role involves identifying issues and creating solutions to challenges while supporting the direct day‑to‑day management and coordination of the team. Temporary cover is provided in the absence of the Assistant Manager.
Shifts
* Early Shift 05:50 – 13:15 (Monday – Thursday) 05:50 – 14:00 (Friday)
* Late Shift 13:05 – 21:30 (Monday – Thursday) 14:00 – 18:00 (Friday)
Your Impact
The successful candidate will:
* Support local resources (people, process, parts) and respond as appropriate to changing circumstances and priorities.
* Support the development of human resources, ensuring teams are trained and skilled for all tasks to maintain an effective running department.
* Take responsibility for receipt, pick, pack and dispatch of product across a variety of carriers and fulfilment routes.
* Maintain a flexible and dynamic approach to changing demands within tight timescales.
* Maintain an environment with a continuous improvement outlook and creative approaches to problem solving.
Key Responsibilities
* Maintain customer focus by organising local resources to achieve volume, quality, budget, and performance targets including direct labour efficiency and resource effectiveness.
* Support effective two‑way communication with an ethos of one team alignment.
* Ensure Health and Safety is managed effectively, supporting the risk assessment process and ensuring actions/measures are adhered to.
* Support the management of absence through completing return to work, phased returns, etc.
* Monitor time and attendance using UKG and advise the Assistant Manager of any specific changes or errors for approval.
* Support acceptable performance using company policy and guidelines (investigations, grievances, and disciplinaries up to stage 3).
* Support team development by highlighting training needs, coaching, and mentoring individuals as required.
* Promote and support company benefits, wellbeing support and related activities.
* Maintain an organised environment using continuous improvement methods to ensure sustainable change.
* Support recruitment activity through relevant assessment tools and processes as required.
* Support probationary reviews by providing relevant information to help the Team Manager in future employment decisions.
Education and Experience
* Good awareness or experience in people management skills.
* Demonstrate effective use of coaching skills and techniques.
* PC literate in Windows/Word/Excel/Lotus Notes/T&A System/MRP System.
* Apply Lean techniques (e.g., 5S, 5Y Analysis, Fish‑bone diagrams, Single Event Analysis).
* Effective organisational skills and ability to organise own time with effective prioritisation.
* Understanding of Health & Safety Management and ability to apply learning in the workplace through behaviours and risk assessments.
Diversity, Equity & Inclusion
At BDR Thermea Group, we believe that diversity, equity, and inclusion (DE&I) are critical to our success. We are committed to creating a workplace where every potential future employee feels valued, respected, and empowered to bring their whole selves to work.
About the Company
BDR Thermea Group is leading the way in the global energy transition, shaping the future of sustainable heating and hot water systems. You will work with passionate colleagues who share our core values: One Team, Sustainable Future, and Customer Focus. We are committed to supporting your growth, development, and well‑being and look forward to a purpose‑driven environment that encourages creativity, innovation, and collaboration.
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