Internal Recruiter at L&Q for Technology, Transformation and Strategy, Planning & Change
Title: Process Architect
Contract Type: 12-months Fixed-Term Contract, Full Time, 35 hours per week
Location: Stratford, London or Trafford, Manchester with frequent travel to London office required*
Persona: Agile / Hybrid (1-2 days in the office, 3-4 days working from home)
Salary starting from: London Weighted £76,034 pa or Regional based £66,380 pa depending on experience and location
Closing date for completed applications: 27th May 2025
Interviews will be held on the 5th June 2025
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated
We’re looking for a forward-thinking Process Architect to lead the way in designing, improving, and governing L&Q’s business processes. This role plays a key part in shaping our Target Operating Model and driving real change across the organisation. You’ll help boost efficiency, embed best practice approaches like Lean and Six Sigma, and make sure our business architecture is aligned with our overall strategy.
You will join an agile, high-performing and values driven team at the heart of L&Q programme of change, tasked with helping to turn L&Q’s five-year Corporate Strategy, L&Q Future Shape, into a reality. You will work closely with teams across Technology, Data, HR, and Strategy to strengthen our enterprise architecture, ensuring our processes deliver great results for both customers and the business.
Our Corporate Strategy highlighted our priorities as well as how these will be underpinned through ‘operational excellence’. For L&Q, this means delivering the best total cost solution for our customers through reliable, consistent and repeatable products and services.We want our customers to know what to expect of us, and know that we will deliver on this, time and time again.
What We’re Looking For:
• Proven leadership in business process design, improvement and architecture within complex environments.
• Strong expertise in Lean, Six Sigma, and other process optimisation methodologies.
• Experience working across business functions to deliver enterprise-wide change.
• Strategic thinker with the ability to connect day-to-day operations to broader organisational goals.
• Strong communication and influencing skills, capable of engaging stakeholders at all levels.]
If you have the skills and experience listed above and are interested in working for an organisation that can really make a difference to people’s lives, then please apply without delay!
*We are a multi-site organisation, and this role requires frequent travel between offices especially London, but expenses will be covered.
Why choose L&Q?
• Generous Annual Leave: Starting at 28 days and increasing to 31 days after 3 years of continuous service.
• Excellent Pension Scheme: Double contribution up to 5%.
• Health Cash Plan: Claim money towards different types of medical services, and access other health and well-being offers
• Employee Assistance Programme: Support when you need it.
• Recognition Bonus Scheme: Spot awards for outstanding contributions.
• Family-Friendly Policies: Designed to help you balance work and family life
• Volunteer Time: Up to 21 hours per year to volunteer with the charity of your choice.
• Learning & Development: Commitment to your professional growth.
• Employee discount scheme: many discounted lifestyle benefits
• Great places to work - certified 2023
• Best Workplaces for Women – ranked 23 in the UK
We value diversity in all its facets, including gender, disability, age, ethnicity, sexual orientation and identity. When it comes to finding a diverse balance for our senior positions, we have decided to address gender and ethnicity first. As such we are committed to offering an interview to at least one ethnic minority candidate and one female candidate for all senior leadership positions if they fulfill the role criteria.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Management and Manufacturing
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