Job ref: ISW/0226 Job type: Temporary Quantity of Posts Available: 1 Closing date: Monday 23 Feb 2026 16:00 Job summary Job Title: Intensive Support Worker (Complex Lives) Duration: Fixed-Term until March 2027, with possibility of extension dependent on funding Salary: £26, 027 - £28, 283 (£14.30 - £15.54 per hour) Location: Belfast (working from various locations) Hours: 35 hours per week About Us At Simon Community, our values define who we are and how we support those in need. We are: Non-judgmental in every interaction Supportive, meeting people where they are Trustworthy, building relationships based on respect Dedicated to ending homelessness and improving lives Role Overview To ensure effective case management for a caseload of approx. 7-10 highly complex and entrenched individuals who experience multiple connected and dependent challenges, usually including homeless/unstable housing, problematic drug use, mental ill health, offending behaviour, poor physical health, often underpinned by trauma. The primary role of the post holder will be to act as a trusted key worker and to ensure effective coordination of a wraparound support plan for each client which will have been developed through the Belfast Complex Lives Multi-Disciplinary Team (MDT) process. What You'll Need Essential Criteria 3 years' experience of working with socially excluded people Proven track record of building and sustaining partnerships with clients, staff, stakeholders and other departments/services Experience of identifying and delivering client-focused services which include comprehensive support and identifying an individual's strengths, needs and risks Experience in self-directing, planning and prioritizing own workload Practical experience and good working knowledge of Microsoft Office, eg Word, Excel, PowerPoint and Outlook A full current driving licence and access to a suitable vehicle (mileage allowance applies) or, if a disability prevents driving, access to a form of transport to enable the duties of the post to be carried out in full, including responding at short notice Willingness to undergo an Access NI check Why Join Simon Community? We are proud to offer a comprehensive benefits package, including: Pension Scheme Employer-Funded Healthcare (Benenden Health & Health Shield) Death in Service Benefit Generous Annual Leave Free Access NI Check Occupational Sick Pay Health & Wellbeing Initiatives Learning & Development Opportunities Management Development Programmes Long Service Recognition Blue Light Card (exclusive discounts) To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Apply button below to Login/Register.