Overview
Location: London or Newbury (Hybrid). Salary: Excellent basic salary plus bonus and Vodafone benefits. Working hours: Full-time 37.5 hours per week – Monday to Friday.
Hybrid Working Arrangement
We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2‑3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team.
What you’ll do
* You’ll support the end-to-end management of the Business Operations transformation portfolio, helping bring ideas from planning through to delivery.
* You’ll coordinate prioritisation and planning activities, ensuring the right initiatives are delivered at the right time.
* You’ll maintain clear delivery plans, milestones, and progress tracking to keep everything on course.
* You’ll enable strong governance by supporting forums, reporting processes, and structured updates to stakeholders.
* You’ll track risks, issues, and dependencies, proactively identifying potential challenges and supporting mitigation plans.
* You’ll ensure alignment between planning and delivery, helping teams stay focused on outcomes and priorities.
* You’ll partner closely with value teams to ensure initiatives deliver against commercial targets and business goals.
* You’ll continuously improve delivery processes, bringing ideas to enhance efficiency, consistency, and impact.
* You’ll maintain accurate planning documentation and use tools to create visibility across the portfolio.
Who you are
* Experience supporting transformation programmes, PMO, or operational change initiatives.
* Strong organisational skills with the ability to manage multiple priorities in a dynamic environment.
* Excellent attention to detail, with confidence in maintaining accurate reports and documentation.
* Experience working with Agile methodologies, with familiarity across Waterfall or hybrid approaches.
* Proven ability to track progress, milestones, risks, and dependencies across multiple initiatives.
* Strong communication and stakeholder coordination skills, with the ability to engage across different teams.
* Hands‑on experience with delivery and planning tools such as Jira, Excel, and PowerPoint.
* Understanding of service operations and business processes within a telecoms environment (preferred).
What we offer
We care about our people’s success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top‑notch parental leave policies.
Need to Know
We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulator’s standards.
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