We’re Hiring: A Senior Customer Success Manager for a global marketing technology company combining AI, data, and omnichannel platforms to help brands grow smarter and connect with customers more effectively.
This is a brilliant role for someone who’s worked closely with email service providers (ESPs) and customer data platforms (CDPs)—someone who knows how to turn customer data into meaningful marketing outcomes.
💡 You’ll need:
* 5+ years in a senior digital marketing or CRM position
* Proven experience using ESPs and CDPs in a retail or ecommerce setting
* A track record of managing large client accounts and growing revenue
* A clear understanding of omnichannel marketing strategy
* Confident communication skills with senior-level stakeholders
* Comfortable leading delivery across cross-functional teams
💼 The role:
* Leading client relationships and campaign delivery
* Collaborating with strategy, tech, and data leads
* Shaping marketing and CRM programmes across digital channels
* Driving satisfaction, retention, and growth
* Based in London, with regular hybrid working at client and team offices
If you're someone who knows the ins and outs of customer data, marketing platforms, and building high-trust client relationships—we’d love to connect.
We are looking to fill this role asap. Please apply here with your CV.
#CustomerSuccess #MarketingTechnology #RetailMarketing #ESP #CDP #CRMJobs #LondonJobs