Service Desk & Admin Support – Hatfield – £28,000–£32,000 Per Annum
Package Overview:
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Basic Salary: £28,000 - £32,000 per annum (Dependent on experience)
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Full-Time, Permanent Position
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Location: Hatfield
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Hours: Monday to Friday, 8:00am – 5:00pm (1-hour lunch break)
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Annual Leave: 30 days including Bank Holidays
Company Overview – Service Desk & Admin Support
My client is a well-established security solutions provider with over 25 years of experience in designing, installing, maintaining, and supporting high-level security systems. They offer clients expert advice, cutting-edge technology, and exceptional service. As the company continues to expand, they are looking for a reliable and competent Service Desk & Admin Support professional to join their team.
Service Desk & Admin Support – Role and Responsibilities:
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Working closely with the Service Desk & Admin Manager
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Logging service calls, scheduling jobs, and communicating with clients
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Raising purchase orders and ordering parts for new works
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Drafting quotes for services
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Vehicle and fleet management tasks
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Approving engineer timesheets
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Preparing draft Risk Assessments and Method Statements (RAMS)
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Organising hotel, flight, and parking bookings for work-related travel
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Requesting and coordinating permits
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Compiling monthly reports
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Keeping documentation up to date to maintain accreditation standards
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General office administration duties
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Training provided on in-house procedures and specialist software
Service Desk & Admin Support – Skills and Experience Required:
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Previous experience in a similar role within the industry
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Strong working knowledge of Microsoft Word and Excel
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Highly organised with the ability to multitask in a fast-paced environment
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Excellent written and verbal communication skills
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A proactive and detail-oriented approach
Benefits of this Service Desk & Admin Support Position:
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Competitive basic salary of up to £32,000 per annum (DOE)
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Private healthcare (after 6 months’ probation)
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Pension scheme (after 3 months’ employment)
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Supportive working environment with full training provided
Please send in your CV to be considered for this exciting opportunity