Salary:£47116 + localernment pension scheme
Are you an experiencedmercial professional with a strong background in repairs, maintenance, and contract management? We are seeking a skilledmercial Manager (Repairs) to leadmercial, contractual, and financial oversight across our repairs and voids services. This is a hands-on, high‑impact role supporting operational performance, value for money, and strongmercialernance.
About the RoleWorking closely with the Repairs Management, Procurement, and Finance teams, you will oversee allmercial activities across the repairs and voids functions. You will play a key role in ensuring robust cost control, accurate forecasting, and effective management of subcontractor and supply chain arrangements.You will be responsible for monthly forecasting, annual budget planning, cost value reconciliation (CVRs), management of payment applications, and ensuring contractualpliance across all relevantmercial activity. You will also champion a culture of performance management to ensure customer satisfaction, operational productivity, quality of work, and financial efficiency remain at the forefront.
Key Responsibilities
1. Manage allmercial, financial, and contractual aspects of the repairs service.
2. Maintain confidentiality ofmercially sensitive information.
3. Work with procurement teams to select appropriate contract types (, JCT, NEC, Schedule of Rates) for external suppliers.
4. Identify and assessmercial risks and maintain risk registers for both internal and external delivery models.
5. Providemercial and contractual support to the repairs service, promoting a culture of strong performance management.
6. Ensure effectivemercial control of subcontractors, ensuringpliance with contractual obligations and value‑for‑money principles.
7. Maintain strong awareness of CDM regulations and health & safety requirements.
8. Support tendering, framework procurement, subcontractor appointments, and pre‑contract meetings.
9. Assess and certify monthly payment applications and oversee retention and final account settlement.
10. Produce accurate and timely CVR reports and liaise closely with finance teams on financial reporting.
11. Monitor and report on key performance indicators linked to customer satisfaction, productivity, quality, andmercial oues.
12. Work with operational teams to ensure high levels of first‑time fix rates,pliance with service levels, and cost‑effective solutions.
13. Analyse job costs, productivity, and material usage to identify inefficiencies and drive continuous improvement.
14. Collaborate with procurement and materials suppliers to secure value for money within the direct labour organisation (DLO).
15. Support the implementation of balanced scorecard reporting to drive transparent performance management across both DLO and subcontractor teams.
16. Ensurepliance with legislation, policy, and internal procedures.
17. Take responsibility for ongoing personal and professional development.
18. Undertake any other duties appropriate to the role.
About YouYou will be amercially astute professional with experience managing repairs, maintenance, or construction‑relatedmercial activity. You will bring strong contract knowledge, excellent analytical skills, and the ability to influence operational and financial performance.Key Experience Needed:
Housing / Repairs Sector experience (ALMO, Housing Association etc.) Knowledge and operating experience using NationalHousing Federation Schedule of Rates (NHF SOR’s). Experience of working in amercial environment and able to demonstrate A good understanding of CDM and health and safety regulations and experience of working on notifiable projects Sound knowledge of contracts management and contracts such as NEC, JCT etc. Demonstrate the ability to negotiate andmunicate effectively with a range of internal and external stakeholders, including directors, heads of service, managers etc. Provenmercial Manager experience and a successful track record in a similar organisation. Demonstrate sufficient ability to work under own initiative within operational guidelines and to deadlines
If you are driven,mercially minded, and passionate about delivering an efficient, high-quality repairs service, we would love to hear from you.