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Billing & credit control officer

Hitchin
TieTalent
Control officer
Posted: 19 August
Offer description

Join to apply for the Billing & Credit Control Officer role at TieTalent

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Who are we?

Established in 2000, Modern Networks provides information and communications technology solutions and support to businesses nationwide.

This role sits within our Hitchin-based Finance team - a small, multi-functional team committed to continuous improvement. While the primary focus of the role will be Billing and Collections, exposure to other areas such as Accounts Payable is also expected to promote best practices across the department.

We work Monday to Friday (from either 08:00 - 16:30 or 08:30 - 17:00), with a hybrid work arrangement of 4 days in the office and 1 day remote.

What’s the Job?

This key role in our finance function involves ensuring excellence in the Order to Cash process and fostering strong partnerships with our Commercial Teams. Responsibilities include billing customers across multiple systems, resolving billing queries, and discussing collection issues with customers and internal stakeholders.

What are we looking for?


* Previous experience in a similar high-volume, multi-entity environment.
* Excellent communication skills, both written and verbal, to build stakeholder confidence.
* Good systems experience; familiarity with ConnectWise or aBillity is advantageous but not essential.
* A dedicated team player committed to high standards.

What you’ll get from us


* Opportunities for progression once familiar with our systems and processes. Our Managing Director started with us as an engineer!
* Supportive, experienced, and fun colleagues.
* A balanced work environment valuing personal life, with a focus on work-life balance.
* Commitment to Diversity and Inclusion, hiring from diverse backgrounds to strengthen our team.
* 25 days annual leave plus bank holidays.
* Active workplace committees for Social and Wellness activities.

Interested?

If you share our values and enthusiasm for delivering excellent service, we welcome your application. For an informal chat, contact us at (email address removed).


Seniority level

* Entry level


Employment type

* Contract


Job function

* Finance and Sales
* Industries: Technology, Information and Internet

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Location updates: Hitchin, St Albans, Milton Keynes, Cambridge, Sharnbrook, England, UK, over the past 2 months.

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