Quality Control & Assurance Officer
Salary: £40,850 per annum
Location: Field based
Hours: 37 per week, Monday - Friday
Do you have a sharp eye for detail, a passion for quality, and the technical expertise to keep housing repairs at the highest standard?
We’re seeking a Quality Control & Assurance Officer to lead on ensuring all repairs, both in-house and via contractors - meet exacting technical, safety, and customer service standards.
In this role, you’ll be:
* Carrying out detailed inspections of repair works and non-repair contracted projects.
* Identifying and resolving any gaps in quality control or compliance.
* Advising on technical building matters, from complex repairs to legal disrepairs.
* Leading on technical complaint resolution to deliver the best outcomes for residents.
* Using data, KPIs, and reporting to drive continuous improvement.
You’ll bring:
* Significant experience in building surveying/maintenance for domestic properties.
* Strong knowledge of Building Regulations, CDM Regulations, landlord/tenant law, and health & safety.
* Exceptional communication and negotiation skills - able to explain technical issues in plain English.
* Contract and project management expertise.
* Full UK driving licence and use of a vehicle.
Qualifications such as RICS-accredited Surveying Degree, HNC in Construction, or NEBOSH Certificate are highly desirable.
What’s in it for you?
* £40,850 salary
* 25 days’ holiday (rising to 30 with service)
* Excellent pension with generous employer contribution
* Rewards scheme with discounts and offers
* The right training, tools, and autonomy to excel in your role
If you thrive on technical challenge, care about getting it right first time, and want to make a direct impact on housing quality and safety, this could be your perfect next step.
This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business