Overview
Join Our Team Be Part of our NHS Shared Payroll Service! We are a payroll team providing a shared service supporting 9 boards throughout Scotland. We’re looking for dedicated professionals to deliver efficient, accurate, and people-focused payroll solutions at scale. If you're passionate about service excellence and want to be part of a collaborative, forward-thinking environment, we’d love to hear from you.
About The Organisation
National Services Scotland (NSS) is a national NHS Board operating at the heart of NHSScotland, providing support and advice at strategic and operational levels. NSS supports customers to deliver services more efficiently and effectively and offers shared services on a national scale using best-in-class systems and standards. Our priority is to improve the health and well-being of the people of Scotland by working with colleagues across Health and Social Care to deliver fit-for-purpose solutions and systems, delivering high quality services that help stakeholders free up resources for reinvestment into essential services.
The Post
NSS Payroll Services has the Chartered Institute of Payroll Professionals Payroll Assurance Scheme accreditation. NSS Payroll Services provides a fully managed payroll service to NHS Lothian, NHS Forth Valley and Strathcarron Hospice, NHS Fife, NHS National Services Scotland, NHS Public Health Scotland, NHS Healthcare Improvement Scotland, NHS National Education Scotland, Scottish Ambulance Service, and NHS Dumfries and Galloway. Payroll services are responsible for a total pay bill in excess of £2.8 billion for 90,000 employees and manage the delivery of payroll services to 9 health boards on a shared service basis. There are 100 staff in NSS Payroll Services.
The role of the Department is to ensure that, from recruitment to retirement, all employees are paid both timeously and accurately in conjunction with their contracts of employment and Terms and Conditions of Service. The department must also ensure that all boards are compliant with all aspects of statutory legislation relating to Income Tax, National Insurance, Statutory absence payments (SSP, SMP, etc), NHS Scotland Pension Scheme, etc.
The Candidate
Responsible for leading payroll projects and continuous improvement initiatives to support the Payroll Service and its external stakeholders. Providing suitable solutions and quality assurance to support a high-quality payroll service complying with all relevant statutory legislation and local procedures, ensuring payroll processes and operations are fully compliant with legislation and audit recommendations while working with Payroll Section Managers across the service. Support the Payroll Section Manager (Technical) in delivery of complex high-profile programmes across the different payroll teams, maximising efficiency through technology, standardising procedures while maintaining effective governance and data quality. Please see the Person Specification for further details.
Location and Working Pattern
NSS Payroll Services has office locations in Edinburgh, Kirkcaldy, Denny and Dumfries. We offer the opportunity for hybrid working. Hours are 37 per week, Monday to Friday office hours with flexitime available. It is a condition of employment that you must live and remain a resident within the UK for the post.
Benefits
Our benefits package includes a pension scheme, comprehensive range of work-life balance policies, occupational health services, learning resource centres and discounted leisure, financial and shopping benefits.
Inclusion
As a national board and anchor institution, NSS is committed to being a diverse and inclusive organisation where everyone feels welcome. Flexible working is supported to help staff balance personal and professional responsibilities. There are equality staff networks, and NSS is an equal opportunities employer that guarantees to interview all disabled applicants who meet the minimum criteria. NSS is a Disability Confident Leader and offers a fully accessible and inclusive recruitment service. If you require reasonable adjustments, please contact the Recruitment Team.
Further Information
For an informal discussion on the post, please contact Paul Govan, Head of Payroll Services (paul.govan@nhs.scot).
Closing date for completed applications is 12th September 2025.
Miscellaneous
Please note that the majority of correspondence is sent by e-mail; check your inbox regularly (including junk folders).
NHS National Services Scotland is an equal opportunities employer and a participant in the Disability Confident scheme, guaranteeing to interview all disabled applicants who meet the minimum criteria for our vacancies
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