Job Description: Contract Coordinator
Our Business Support teams deliver vital services to ensure the continued success of our business divisions. These services include HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities, Core Technology, Corporate Security, IT, and Fleet. Every person in every team contributes to the lasting impact our team makes. Help keep the nation's critical digital infrastructures connected and protected.
Reporting to the Contract Support Manager, you will be responsible for providing administrative support, fault coordination, engineer tasking, and day-to-day administration support across installation projects and term maintenance contracts.
What you’ll do:
* Issue faults to field-based engineers.
* Monitor faults and trends.
* Liaise with engineers to issue faults and receive repair details.
* Coordinate with third-party companies to arrange works.
* Communicate daily with customers and engineers.
Who you are:
You will have previous experience in a similar role and ideally be familiar with Highways Agency, Traffic, Transport, or Local Authority. Training will be provided.
Key Requirements:
* Demonstrate a highly professional manner when dealing with clients, customers, and engineers.
* Experience in scheduling work.
* Knowledge of general office processes and procedures.
* Ability to adapt to changing circumstances and work under pressure.
* Proficiency in Microsoft Word and Excel.
Additional benefits:
* 34 days holiday, including public holidays, with options to buy or sell five days annually.
* Company pension scheme.
* Range of family-friendly policies.
* Occupational health support and wellbeing portal.
* Discounts on cinema, restaurants, and shopping through Telent Reward scheme.
What we offer:
A career at Telent offers opportunities across many sectors, roles, technologies, and clients. We are committed to developing our team, learning new skills, and making an impact. We foster an inclusive culture that values diversity and ideas, ensuring everyone can thrive and be themselves.
Learn more about Telent:
Click here for the Telent Video!
We are dedicated to creating an environment where everyone feels they belong, can be themselves, and reach their full potential. Our teams should reflect the diverse backgrounds of the communities we serve.
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