Are you a highly organised coordinator with a passion for operations, logistics, and delivering exceptional service?
Our client is looking for a proactive and detail-oriented Operations Coordinator to join their busy team in Portsmouth. This is a varied and fast-paced role that sits at the heart of the operation, ensuring client requests are delivered efficiently while supporting fleet management, driver coordination, and operational performance.
The successful candidate will play a key role in keeping projects on track, maintaining vehicle compliance, supporting drivers, and ensuring customers receive a seamless service from initial request through to completion.
This is a fully office based role offering a salary of up to £28,000 depending on experience.
Main responsibilities for the Operations Coordinator role are:
* Coordinating client requests and operational activities through online customer portals.
* Managing service delivery from quotation through to execution and invoicing.
* Liaising with customers and internal departments to ensure requests are fulfilled efficiently.
* Maintaining accurate records across internal systems and customer platforms.
* Producing asset retirement reports and supporting audit requirements.
* Generating daily and monthly operational reports.
* Managing fleet servicing, MOTs, repairs, and vehicle compliance.
* Scheduling maintenance activities to minimise disruption to operations.
* Arranging hire and replacement vehicles when required.
* Supporting drivers with vehicle inspections, scheduling, and performance monitoring.
* Tracking fleet activity and driver schedules using Samsara.
* Identifying trends and opportunities to improve efficiency and service delivery.
* Supporting business continuity by providing cover across the wider team when needed.
Skills required for the Operations Coordinator role are:
* Previous experience within an operations, logistics, fleet, or administration environment.
* Strong organisational and planning skills with the ability to manage multiple priorities.
* Experience working with stock control systems, scheduling tools, or asset management programmes.
* Excellent IT skills, including Microsoft Office and bespoke business systems.
* A proactive and solutions-focused approach.
* Strong communication skills and the ability to build positive working relationships.
* High levels of accuracy and attention to detail.
Benefits:
* Access to training platform
* Company pension
* Healthcare and dental insurance
* Life assurance
* Cycle to work scheme
* 25 days holiday plus Bank Holidays. Option to buy 5 more days
* Exclusive discounts with major retailers
The role offers genuine variety, responsibility, and the chance to make a real impact within a supportive and collaborative team environment. APPLY today to find out more