Property Operations Project Manager - Compliance
Join to apply for the Property Operations Project Manager - Compliance role at Norwich City Council.
Responsible for delivering compliance programs across a diverse property portfolio, including commercial, investment, operational, and heritage assets. This role ensures adherence to statutory and regulatory requirements, manages risk, and implements best practices in building safety, environmental standards, and operational governance. Key duties include coordinating compliance audits, overseeing remedial actions, managing contractors, and reporting to stakeholders. The position requires strong project management skills, knowledge of property compliance frameworks, and the ability to balance operational efficiency with heritage preservation.
Responsibilities
This role will support the Property Project Team Leader and the Property Operations Manager to deliver a range of services, working within the relevant legislative framework and organisational policies. It involves providing excellent knowledge and professional advice across a range of compliance and regulatory services supporting the general fund property portfolio in relation to fire, electric, gas, water, asbestos, and lifting equipment, and supporting the Property Operations team to ensure that the council fully discharges its statutory duties. Key responsibilities include:
* Work with the Property Project Team Leader, Head of Health & Safety and the Building Safety & Compliance Manager to ensure all strategies, plans and activities are aligned with business need and support delivery of the corporate plan.
* Provide excellent knowledge, professional advice and experience of building safety, and support the Property Operations team in delivering compliance works to ensure the council fully discharges its statutory duties.
* Demonstrate excellent understanding and knowledge of compliance matters within non‑residential property.
* Establish project meetings to monitor the progress of contracts and projects.
* Adopt a pragmatic and proactive approach to building strong relationships with key stakeholders.
* Demonstrate experience and knowledge of construction, planned works, repairs and maintenance.
* Provide clear and accurate reports, management information and relevant KPIs as required.
* Support the service delivery of non‑residential property compliance, ensuring that agreed outcomes and milestones are achieved through effective management against key performance measures and corporate priorities.
* Ensure that service budgets are managed proactively and report on any variations against forecast.
* Empower colleagues within the Property Operations Team to work within a risk management and governance framework and support their development.
* Ensure appropriate procurement and contract control/management methods are in place, complying with council policies, relevant legislation and best practice.
* Ensure the team's activities support the council’s plans to be net‑zero by 2030, including reducing operational carbon emissions and incorporating energy performance surveys.
Skills Required
In addition to the responsibilities above, the successful candidate will show:
* Excellent project management skills with a focus on compliance and regulatory contexts.
* Knowledge of building safety regulations and experience delivering compliance across commercial, investment, operational and heritage assets.
* Strong stakeholder engagement, communication and relationship‑building abilities.
* Capacity to manage multiple projects and deliver high quality, value for money outcomes.
Benefits
* All employees are eligible to join the Local Government Pension Scheme (LGPS).
* Paid holiday entitlement starts at 26 days per annum, increasing to a maximum of 33 days per annum (pro‑rata for part‑time employees).
* In addition to statutory public holidays, an additional statutory day leave is granted at Christmas.
* Occupational health and employee assistance support are available.
* Competitive pay and benefits package with Living Wage accreditation.
* Opportunities for career progression, flexible working and a supportive work environment.
Seniority Level
Mid‑Senior level
Employment Type
Full‑time
Job Function
Project Management and Information Technology
Industries
Government Administration
Equal Opportunities Policy
The council is committed to a policy of equality opportunity in employment, recruitment and services provided. Applications are considered on the basis of suitability for the post regardless of sex, gender reassignment, race, ethnic origin, disability, age, marital status, domestic responsibilities, sexual orientation or religious affiliation. People with disabilities are guaranteed an interview provided they are suitably qualified and/or experienced. Candidates will be considered for shortlisting on the factual information on their application form. It is important to give as much detail as possible, including experience gained outside employment.
Why Work for Us
Our council is full of people who have chosen to work in local government because they want to help others and make a difference to their lives or the environment in which local people live. We offer a competitive pay and benefits package, career prospects, generous holidays and working arrangements to suit all lifestyles.
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