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Operations manager

London
City St George's, University of London
Operations manager
£51,753 - £53,301 a year
Posted: 21 September
Offer description

SCHOOL / SERVICE

School of Communication & Creativity

DEPARTMENT

Professional Services - SCC

LOCATION

College Building

CONTRACT TYPE

Permanent

JOB CATEGORY

SALC / Clerical / Technical / Support

HOURS

Full-time

SALARY MIN

£51,753

SALARY MAX

£53,301

PUBLICATION DATE

12-Sep-2025

CLOSING DATE

21-Sep-2025

City St George's, University of London is the University of business, practice and the professions and brings together the expertise and excellence of City, University of London and St George's, University of London into one institution. The combined university is now one of the largest higher education destinations for London students, combining a breadth of disciplines across health, business, policy, law, creativity, communications, science and technology. Our students are at the heart of everything that we do, and we are committed to supporting them to pursue their career and personal ambitions.

Our research is engaged, at the frontier of practice and has a positive impact on the world around us.


Background


The new School of Communication and Creativity brings together our renowned Department of Journalism with two new Departments of Performing Arts and Media, Culture and Creative Industries. The School supports and develops the next generation of practitioners to work across the cultural, creative and media sectors.

The School is looking to appoint an outstanding candidate as its Operations Manager.


Responsibilities


Reporting to the Director of Operations (DOO), you will lead a multi-functional team, in the delivery of a high quality, customer focused operational and administrative function that supports the School. You will lead, and work with the DOO on, a number of cross-School projects to improve the effectiveness and efficiency of administrative and operational processes and polices. You will help align operational plans in line with School and University priorities.


Person Specification


The ideal candidate will be highly proactive, results driven, and have experience in managing complex operational delivery, preferably in a university setting, along with line management and project management experience. You will have demonstrable experience in implementing process improvements, fostering innovation, and developing effective relationships.


Additional Information


Please note: This role is only open to redeployees at City St George's. Applications from individuals who are not redeployees will not be considered at this time.

To apply, please email your CV and cover letter to with the job title and number, demonstrating how you meet the essential criteria outlined in the person specification.

Closing date: 21st September 2025 at 11:59pm.

To apply and for more information about the post please use the links below.

City St George's offers a sector-leading salary, pension scheme and benefits including a comprehensive package of staff training and development.

City St George's, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors.

We welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio-economic background.

City St George's operates a guaranteed interview scheme for disabled applicants.

At City St George's, subject to agreement, relevant Professional Services roles may be undertaken in a hybrid way, involving a mixture of working on campus and at home each week.

Where a hybrid working arrangement can be accommodated, it is expected that colleagues will spend the majority (at least 60%) of their usual working time on campus each week. Specific details will be discussed and agreed with the successful candidate. A hybrid working arrangement will not detract from any comprehensive induction, that will include relevant on-site activities.

Regardless of where colleagues are working, City St George's, University of London's premises will be their primary and contractual place of work.

The University of business, practice and the professions.

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