Rehoming & Welfare Co‑ordinators – Part‑Time
We are looking for two part‑time Rehoming & Welfare Co‑ordinators at Brands Hatch (Kent). The positions are permanent contracts.
Role Overview
* Dog Rehoming – 16 hours per week.
* Dog Rehoming & Welfare – 28 hours per week.
Responsibilities
Dog Rehoming – 16 hours per week:
* Deliver outstanding customer service to prospective adopters looking to adopt a Battersea dog.
* Engage with customers across all communication channels.
* Carry out thorough suitability assessments.
* Match potential owners with dogs that fit their lifestyle and experience.
* Support the wider Customer Service Team with day‑to‑day site administration to keep the rehoming process running smoothly.
Dog Rehoming & Welfare – 28 hours per week:
* Deliver exceptional daily care, enrichment, and welfare for dogs in the kennels.
* Maintain Battersea’s high standards of cleanliness.
* Create clear, thoughtful rehoming criteria.
* Conduct in‑depth interviews with potential adopters to assess suitability and identify strong matches.
* Lead a care group, guide assessments, and provide warm, professional communication to everyone who visits or contacts Battersea.
Key Qualifications
* Relevant experience with dog rehoming or animal welfare.
* Excellent communication skills in person and through digital channels.
* Ability to conduct suitability assessments and make informed decisions.
* Resilience and adaptability to handle day‑to‑day variety and physical tasks required for animal care.
Benefits
* 36 days of annual leave (incl. 8 days bank holiday) per year for full‑time employees (pro‑rated for part‑time).
* Discounted gym memberships and cycle‑to‑work schemes.
* Employee Assistance Programme and wellbeing resources.
* Generous pension contributions – up to 10% employer contribution.
* Free healthcare cash plan covering various treatments.
* Opportunities for professional and career development – digital and in‑person training, leadership and management training, mentoring.
Diversity & Inclusion
We are committed to providing a welcoming and inclusive environment and operate an anonymised short‑listing process that is fair and equitable for all.
Applications are accepted on a rolling basis until the position is filled.
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