3 months contract with local authority
The role focuses on delivering exemplary customer service by addressing and resolving cases of anti-social behavior (ASB) to enhance the quality of life for residents. This position requires a proactive and responsive approach, adhering to the Council's ASB policies and procedures. The role is primarily office-based and involves collaboration with local communities and partner agencies to effectively manage ASB issues.
Responsibilities
* Conduct thorough investigations of ASB cases to gather credible evidence and determine appropriate interventions.
* Utilize prevention, diversionary, and enforcement mechanisms to stop ASB, ensure witness safety, and prevent recurrence.
* Draft high-quality investigative documents, including officer statements and affidavits, for use in trials.
* Prepare court bundles, draft court orders, and liaise with legal advisors and court personnel.
* Represent the Council in court proceedings.
* Keep customers and stakeholders informed about case progress with timely and accurate responses.
* Undertake risk assessments and make referrals to relevant support services for vulnerable victims and perpetrators.
* Address breaches of leasehold/tenancy conditions and take necessary actions.
* Gather intelligence and evidence for enforcement actions against ASB and drug-related activities.
* Collaborate with police, enforcement officers, and partner agencies to resolve ASB incidents.
* Develop patrol plans with ASB Estate team members to address ASB hotspots.
* Work with the Metropolitan Police and Integrated Enforcement Team on community safety initiatives.
* Assist in developing and delivering ASB-related projects and improving the ASB service.
* Promote equality and meet the diverse needs of residents and staff.
* Contribute to the council's priorities and outcomes, fostering a 'one organisation' approach.
* Develop positive relationships with colleagues, stakeholders, and communities.
* Support organizational change and learning, promoting innovation and accountability.
* Adhere to the council's health, safety, and welfare policies.
Requirements
* Proven experience in investigating and managing ASB cases.
* Strong understanding of ASB policies, procedures, and legal frameworks.
* Excellent communication and interpersonal skills.
* Ability to draft high-quality legal documents and represent the Council in court.
* Experience in collaborating with law enforcement and partner agencies.
* Strong problem-solving skills and ability to work under pressure.
* Commitment to promoting equality and diversity.
* Ability to manage multiple tasks and prioritize effectively.
* Familiarity with risk assessment and referral processes for support services.