Overview
The Group Infrastructure Operations (GIO) function within Digital, Data, Technology and Security (DDTS) is recruiting a ServiceNow Solution Architect to join their team on a permanent basis.
Responsibilities
Your main responsibility will be to provide governance and technical guidance for Defra's instances of the ServiceNow® enterprise service management platform. Your focus, in-depth knowledge of the ServiceNow Platform and the ServiceNow product pipeline helps future‑prove business and technical decisions.
Defra's ServiceNow® Platform provides a strategic service supporting the operation of Defra's business. There is a high dependence on the availability of this service and a need to respond to the needs of many differing business demands and priorities which is a feature of its position with Defra as a strategic platform.
We are seeking a candidate to support the Senior Service Tool Manager and the Platform Owner to maintain the integrity of Defra's investment in ServiceNow® by making sure the platform is governed to best practice standards. You will have the opportunity to engage with a wide range of stakeholders and users as part of the projects you work on.
#J-18808-Ljbffr