Universal Business Team is seeking an experienced Customer Service Manager to lead a committed team in Morley. This role involves driving service excellence and ensuring customer satisfaction by managing a team of eight and collaborating across departments.
Key responsibilities include monitoring performance, implementing process improvements, and maintaining high standards of customer service. Additionally, the role offers a competitive salary of 40,000 - 50,000 per annum plus bonuses, alongside great benefits including birthday off and weekly team lunches.
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