Overview
Join to apply for the Christmas Customer Assistant - Warehouse Operative - Skegness SF role at Marks and Spencer. This role involves operating mechanical equipment as relevant to the job and requires customers-focused service in a fast-paced distribution environment. You will help ensure deliveries are accepted, goods are unpacked, and crates are prepared to keep the shop floor stocked. The role supports the store operations behind the scenes to deliver a seamless shopping experience.
Work pattern
Friday 12:15 – 18:00
Saturday 12:15 – 18:00
Notes
Under 18 disclaimer: This job role involves operating mechanical equipment. We can’t consider applications from anyone under the age of 18 to comply with health and safety legislation. The + £3.00 p/h unsocial premium is added only on hours worked between 22:00–06:00. Due to operational requirements, successful candidates may be asked to work up to full time during the weeks commencing 14 December and 21 December.
Responsibilities
* Accept deliveries and unpack goods.
* Prepare crates and ensure the shop floor is fully stocked.
* Use in-store systems and tools to track deliveries and manage stock.
* Maintain a clean and organized store environment and support the team to deliver a great shopping experience.
* Work with colleagues across the store to ensure smooth operations and flexible task coverage.
Key Accountabilities
* Serve customers efficiently on the shop floor and at service points.
* Keep shelves stocked and store tidy.
* Monitor and respond to daily sales targets, promotions, and selling opportunities.
* Engage with customers to understand needs and provide recommendations.
* Build product knowledge to sell and promote products and services.
* Utilize digital tools and channels to deliver for the customer.
Key Capabilities
* High levels of customer service and attention to detail.
* Open to feedback and able to adapt to changing situations.
* Strong communication and teamwork skills.
* Good digital capability.
Equality, Diversity and Inclusion
Marks & Spencer is committed to inclusion, diversity and equal opportunities. Flexible working options are available. If you require reasonable adjustments during the recruitment process, please share those requirements with us when applying. This role is part of our ongoing effort to create an inclusive workplace.
J-18808-Ljbffr