ROLE SUMMARY
Working Hours: 8:30am to 5:00pm
Location: M4
Contract Type: Permanent
We are looking for a diligent Credit Control Assistant for an exciting opportunity within the property industry.
You will have experience of being in a similar role within a fast-paced property company, a solid understanding of credit control processes and have confident customer service and IT skills.
DUTIES AND RESPONSIBILITIES:
Ensure customers pay within their agreed payment terms, chasing payments and debt by phone and email
Producing relevant aged debtor reports with commentary
Liaising with Property Management team in respect of collections process
Follow a systemised debt chasing and collection system ensuring effective credit control whilst maintaining customer relationships
Provide excellent customer service at all times
Resolve debtor queries
Sending out customer statements and invoices
Liaising with external debt collectors by reviewing monthly reports and attending quarterly meetings
Receiving and allocating merch...