Job Description
We are looking for someone with strong technical expertise, excellent customer-service skills, and proven experience within FM or commercial building services.
You will represent the business professionally, support client relationships, and help drive continuous improvement across our service delivery.
Key Responsibilities
1. Deliver electrical PPM, reactive and proactive works issued via the helpdesk within agreed timeframes.
2. Carry out general building services maintenance including fabric, HVAC, mechanical, and related tasks.
3. Provide callout cover as part of the established on-call rota.
4. Undertake contractor control duties, including monitoring workmanship and issuing Permits to Work.
5. Ensure all electrical equipment operates to required performance standards.
6. Maintain equipment and the surrounding area to agreed company standards.
7. Ensure all administration, documentation, and records are completed accurately and on time.
8. Ensure full compliance with health and safety regulations including risk assessments and COSHH.
9. Engage proactively with clients, escalating concerns where necessary.
10. Suggest improvements and innovations that enhance service delivery.
Professional and Personal Competencies/Qualifications
Required Qualifications
11. City & Guilds 2230 Level 3 OR
12. NVQ 2356 / 2357 OR
13. City & Guilds 2330 Level 3 in Electrical Installation OR
14. AM1 and AM2 AND
15. 18th Edition IEE Wiring Regulations.
Preferred Qualifications (Desirable)
16. Recognised apprenticeship.
17. City & Guilds 2394/2395 (Inspection & Testing).
18. JIB accreditation.
19. IPAF / PASMA.
20. Full UK Driving Licence.
Experience & Skills
21. Significant experience delivering PPM and reactive maintenance within building services.
22. Background in FM or commercial property maintenance.
23. Ability to turn hand to a range of facilities tasks as required.
24. Strong customer-facing and communication skills.
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant #Bepartofsomethingbigger
#aplacetobeyou #facilitiesmanagement
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.