Job Summary
Bradford Council’s Hackney Carriage & Private Hire Licensing Service (HCPH) is looking for an Inspection and Compliance Officer to join their Regulatory and Compliance Team in HCPH Licensing. This role is an opportunity to make a real difference in the Bradford District's vibrant and diverse city, and being in constant contact with the general public, you will need to have exceptional customer service skills.
The Hackney Carriage & Private Hire Licensing Service oversees the licensing, inspection, and enforcement of taxi and private hire drivers, vehicles, and operators across the Bradford District. The main aim is to keep the public safe when using these services.
This role is based at : Shearbridge Depot, Shearbridge Road, Bradford, BD7 1PU.
Skillshouse will be hosting an information session to learn more about the role.
If you are a SkillsHouse registered client, please speak with your employment advisor for further information.
If you are not registered with SkillsHouse please call (01274) 437373 to arrange an appointment or click on the enquire button.
Main Responsibilities
•Support licensing enforcement by gathering evidence.
•Providing excellent customer service in person, by phone and by email.
•Communicate clearly, prepare accurate reports, deliver basic training or presentations.
•Follow all health, safety, data protection and equality policies while staying organised.
Essential Skills
•Able to use a wide range of basic computer applications using ICT systems.
•Able to conduct Investigations.
•Able to demonstrate the preparation, drafting and service of enforcement notices.
•Able to provide verbal and written advisory and regulatory advice.
Desirable Skills
Experience of working in an enforcement environment and some vehicle/mechanical knowledge.
Training Provided
Yes