Overview
Tesco UK • Wrexham • Permanent • Apply by 22-Sep-2025
Availability Window
Days From time To time: Sun 09:00:00–19:00:00; Tue 19:00:00–23:00:00; Wed 19:00:00–23:00:00; Thu 19:00:00–23:00:00; Sat 09:00:00–19:00:00
Pay: Our Customer Delivery Driver rate of pay starts from £13.35 an hour; this increases to £14.56 for stores inside the M25. Additional payments may also apply depending on location.
It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we’d like you to be available to work — the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues; therefore if the times you are available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you.
Customer focus: Customers are at the heart of everything we do. As the face of Tesco out on the road, we deliver all the way from Lands’ End to John O’Groats. Our Customer Delivery Drivers get the opportunity to meet and talk to different customers in their homes every day. This role is about more than just driving: it’s about helping others and delivering great service, with a smile.
It’s hands on, physical and full of variety. No two shifts are ever the same and our customers look for help in all kinds of different ways. For most of the day you’ll feel like your own boss delivering to your customers, but there is always a team of Managers and colleagues back at base ready to support you when you need them.
Whether you’re seeking flexibility to suit your lifestyle, job stability or a change in career direction, everyone is welcome at Tesco.
What is in it for you
* Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
* Request flexible working from day one
* 10% off and 15% at pay day weekends — save up to £2,000 a year with your Colleague Clubcard; additional card to share with family
* Access to free wellbeing services and resources to support mind, body, and life
* Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
* Benefits to suit you, choose from discounts, shares, and cycle-to-work schemes
* Uniform provided and policies to support you for all of life’s moments
* Access to our colleague networks for a diverse range of colleagues
* Additional information about benefits available for colleagues
You will be responsible for
Delivering your part of our customer shopping trip by:
* Ensuring the van and trays are clean, tidy, and organised
* Leaving the back yard clean and free of rubbish, picking up litter as needed
* Washing trays as part of the tray wash process
* Loading the van as required and checking the van for roadworthiness
* Communicating with the customer about any changes to their order, substitutions, and offering refunds where appropriate
* Taking care of products/deliveries as if they were your own
* Explaining substitutions to customers and that they will not be charged more
* Delivering during the customer’s time slot
* Calling the customer before arriving if you are ahead of schedule
* Calling the store/centre if running 30 minutes or more late
You will need
* Build relationships with colleagues to create team spirit and support store excellence
* Be warm and welcoming in interactions with customers and colleagues
* Act quickly to respond to changing customer needs and embrace change
* Be energetic and driven to deliver beyond expectations, balancing home and work
* Share ideas with management to improve the store for customers
* A valid UK/EU/EEA driving licence (full or automatic) for at least 12 months with no more than 3 penalty points
About us
Our vision at Tesco is to become every customer’s favourite way to shop, whether they are at home or out on the move. Our core purpose is “Serving our customers, communities and planet a little better every day.” Serving means more than a transactional relationship with our customers; it means acting as a responsible and sustainable business for all stakeholders, communities, and the planet.
Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we want you to feel represented and able to be yourself at work. We are a place where Everyone’s Welcome.
We welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love, and others are going through life changes. Talk to us during your application about how we can support.
We are proud to be Disability Confident Leader and to provide an accessible recruitment process. For information on accessibility support, please contact us.
Please note: Tesco will recruit individuals who have passed the school leaver’s age. To find out the school leaver’s age for your country, please contact us. We can only accept candidates over 18 if the role requires early/late hours or involves certain areas (e.g., warehouse, alcohol, driving).
On occasions with high volumes of applicants, some roles may close earlier than advertised. We will offer feedback to candidates who attend an interview. For more information about us please visit www.tescoplc.com
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