IT On-Site Support Engineer - East Kilbride - Long Term Contract (Inside IR35)
My client are looking to recruit an onsite IT Support Engineer to join their busy team. The successful applicant will be able to demonstrate 1st / 2nd line support experience and the role the role, due to start in January and has a rate of £20p/hr - can be described as follows:
Role Summary/Description:
Onsite Support handles all IT hardware devices and support all IT services my clients location.
The scope of work includes Maintaining, Analysing, Troubleshooting, installing computer hardware, software, network, video conference rooms and provide hands and feet support for global IT teams.
The most common roles of OSS in Normal Secure are mentioned below:
1. Work on Incidents, Service Requests & Assist VIP Support and global IT teams with problems, Onboardings- and Off-Boarding Activities, Remote Support Coordination, Inventory Management.
2. Networking support such as Patching and Debugging.
3. Interact with end-users for requests\incidents and follow up with users via teams\mail.
4. Hardware repair support including offer request & data migration support.
5. Printer support (Toner/Drum/Wastebin replacement) & repair support (call vendor ...