Overview
Head of SME - Broking role based in Lancaster. Lead a 40-strong SME Trading Team with three-line managers reporting in, driving growth, shaping strategy, and delivering strong results across new and existing clients.
Responsibilities
* Develop and implement trading strategies to grow revenue, improve conversion, and enhance retention.
* Set and monitor performance targets across new business, renewals, servicing, and cross-sell activity.
* Analyse MI and trading data to spot trends, opportunities, and areas for improvement.
* Build strong insurer and MGA relationships, negotiating terms, pricing, and service levels to support trading objectives.
* Lead and mentor sales and support staff, driving a high-performance culture.
* Ensure compliance with FCA regulations and internal risk frameworks.
* Manage budgets, forecasts, and KPIs to deliver on growth and EBIT targets.
* Collaborate with insurers, claims, compliance, placement and other internal teams to deliver integrated solutions.
Requirements
* A strong background in SME trading/broking, ideally from a large national or specialist SME broker.
* Proven track record of driving growth with new and existing clients.
* Commercial broker management experience - able to lead and motivate a sales-driven team.
* Advised background with solid technical knowledge, ideally with specialist risk experience.
* Experience with Acturis would be a real advantage.
* Confident, strategic, and commercially minded - capable of taking the role to the next level.
In return we are offering
* A salary of up to £75,000 dependent on knowledge and experience.
* Free onsite parking.
* 25 days holiday entitlement with option to buy additional holidays.
* Discount on a range of insurance products for you and your family including car and home insurance.
Location
Preston, England, United Kingdom
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Insurance
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