Vertu Vauxhall and MG Chesterfield Are you an experienced Service Manager looking for an excellent opportunity to join one of the largest Motor Retailers within the UK? If so, Vertu Vauxhall and MG Chesterfield have the perfect role for you. Now is a great time to join our team! This is an excellent opportunity for progression, and to manage a dual franchise, especially if you are looking for a company with a growth strategy that will deliver career advancement opportunities. As a key member of our business, you will oversee a Service team of 20, including 14 Technicians. This role not only provides a pathway for significant career progression but also allows you to manage and drive success across the two franchises. We are offering a comptetative basic salary with an OTE of up to £70,000, along with an excellent range of company benefits, including a company car. We are confident we have the brand for the future and need talented colleagues to help deliver our ambitious Vision. The main duties of this role are: Work with our dynamic team and play a pivotal role in delivering a comprehensive business plan and achieving outstanding results. To take responsibility for implementing and maintaining effective processes to achieve the highest possible customer satisfaction levels in excess of the manufacturer national average. To monitor and control costs in line with the business plan, whilst maintaining quality standards and customer service. To ensure accurate collection and recording of customer data in line with Group standards. To ensure that the Manufacturers standards are adhered to at all times. To make sure there is a safe working environment which is maintained. Support, mentor, and coach both individual and team performance The ideal candidate will be able to demonstrate a successful track record within the role. You must have previous experience from within a main dealer franchised operation. You will be able to clearly demonstrate your ability to generate impressive results by increasing performance, profitability and operating efficiency. You must have strong leadership and people management skills as your primary focus is to lead your team to deliver their business objectives. You will be expected to drive the business forward and maximise customer satisfaction whilst motivating and managing the whole team. You will be able to demonstrate that you share our company values, as well as having strong communication and organisational skills. We are proud to be the leading motor retailer that invests in our colleagues' personal development. If you join our team, you can look forward to ongoing training opportunities with Dale Carnegie, ensuring you have the right career path and progression. 25 days holiday rising with length of service plus bank holidays Access to our online rewards platform giving you cash back and discounts for multiple retailers Preferential Service Rates Colleague Purchase Scheme Share Incentive Scheme Pension Enhanced Maternity & Paternity Company car If this is the right opportunity for you to take the next step in your career, then apply to join us today! You will need to have a full UK driving license to be considered for this role. If your application is successful, we will need to complete employment checks prior to you starting with us. For this role, these can include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check. LI-LB1