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Account manager

Swindon
Holcim
Account manager
Posted: 19 November
Offer description

About Holcim

We are leaders in supplying innovative, sustainable building solutions to the UK construction industry; building progress for people and the planet.

Since 1858, we’ve helped shape the UK; powering the construction of homes and hospitals, roads and railways, schools and cities alike.

Our mission is to make sustainable construction a reality, through purposeful action that tackles real carbon and climate challenges. We are dedicated to helping Britain grow and thrive - by doing the right thing, doing it together, and making a difference.

Holcim UK Company Benefits

* Competitive Salary, plus bonus, 25 days holiday + your local bank holidays (with options to increase) and other benefits - all recognising the contribution you bring

* Be valued and supported, working as part of a highly respected team in a business that has a huge focus on Health & Safety

* We care about you and your family. That’s why we offer enhanced family benefits, including maternity, paternity, and adoption leave. We understand that your personal life and family well-being are just as important as your career, so we’re committed to supporting you every step of the way.

* Be part of something bigger with our "Women Empowered - Stronger Together Mentor Program," designed to support, inspire, and uplift women across the business .

* Free 24/7 remote GP service for you and your household, offering medical advice, prescriptions, referrals, and same-day appointments.

* Opportunities for career progression both at home and abroad

* Join our affinity groups selected by and populated by our employees which bring together employees with similar backgrounds and interests to have powerful influence on the workplace

* Staff discounts including special rates for garden landscaping products

The Opportunity

As an Account Manager, you’ll take ownership of a portfolio of key customers and sales channels. Your mission? To strengthen relationships, expand Holcim’s presence, win new business, and deliver on revenue and margin targets. You’ll be the face of Holcim for your accounts, trusted, knowledgeable, and always one step ahead.

This is a role where your commercial acumen, strategic thinking, and communication skills will shine. You’ll work closely with senior leaders, sales managers, marketing teams, and operational colleagues to ensure customer needs are met while driving our business forward.


What You’ll Be Doing

Strategic Planning & Account Management

* Build, manage, and grow business plans for your designated accounts and key contacts.

* Produce accurate forecasts, pipelines, and customer trading insights.

* Develop targeted account strategies using market knowledge, customer profiling, and data-led planning.

* Understand and promote Holcim’s strategic direction, innovations, and product portfolio.

Sales Activity & Growth

* Win new volume, revenue, and margin in line with performance targets.

* Lead sales presentations and engage with decision-makers at all levels.

* Champion cross-selling, ensuring customers understand Holcim’s full range of solutions.

* Identify new opportunities by reviewing dormant accounts and converting prospects into active customers.

* Generate, qualify, and follow up on leads while helping deliver marketing and sales campaigns.

Relationship Building

* Raise Holcim’s profile within your sales channels and market sectors.

* Build influential, long-term relationships with key clients, partners, and stakeholders.

* Work with customers and internal teams to ensure seamless delivery and exceptional service.

Administration & Reporting

* Keep Salesforce and internal systems up to date with customer interactions, opportunities, and project tracking.

* Collaborate with Credit Services to manage customer credit limits, outstanding debt, and cash collection.

* Ensure customer complaints are effectively managed with operations and area sales teams.


What You’ll Bring

* Strong sales, negotiation, and influencing skills.

* Excellent communication, interpersonal, and presentation capabilities.

* Highly organised with strong planning, analytical, and time-management skills.

* Confident, self-motivated, and proactive, able to work independently and make sound decisions.

* Commercial awareness with strategic, financial, and budgetary understanding.

* IT literacy (Salesforce and CRM systems experience is advantageous).

* Understanding of industry, product ranges and supply chain (advantageous but not essential).

We are committed to building a diverse environment and are proud to be an equal opportunity employer. You will receive consideration for employment without regard to race, religion, gender, gender identity or expression, sexual orientation, national origin, disability or age.

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