Business Analyst / Change Manager
required near
Maidstone in Kent
paying upto
60k
+ Discretionary performance linked Annual Bonus to
lead the IT Change Management team consisting of Business and Test Analysts
, it is a
Hybrid role
, 4 days in the office after probation. Along with strong demonstrable Change Management experience they require knowledge is Azure DevOps of Click Up and SQL with an understanding of C# and Classic ASP would be beneficial.
We need someone who can take user stories and convert them to functional documentation. Must have excellent documentation skills, and able to spin many plates/projects at time and have excellent communication skills
Near Maidstone, Kent | Up to £60k + Annual Performance Bonus | Hybrid - 4 Days in Office After Probation
Are you a strategic thinker with a passion for change management and system design?
Join a successful, fast-growing company near Maidstone as their
Business Analyst / Change Manager
you'll lead a dynamic IT Change Management team focused on aligning bespoke systems with evolving business needs. This is your chance to make a real impact - managing critical system change projects from design through to beta testing while mentoring Business and Test Analysts.
This hybrid role offers flexibility, autonomy, and the opportunity to play a key part in shaping business-critical systems and processes.
Your Mission
* Own the
system roadmap
* plan improvements and keep pace with strategic goals
* Manage and deliver
change projects
from concept to implementation
* Lead and mentor a team of
Business and Test Analysts
, setting clear goals and fostering collaboration
* Drive process improvement, documentation, and risk mitigation
* Translate business requirements into
technical design documents
and clear project artefacts
* Collaborate with senior stakeholders across departments to ensure system enhancements align with business priorities
* Champion
change control
, managing the full lifecycle from idea to implementation
* Conduct
out-of-hours testing
once per week
What You'll Be Doing
* Create documentation such as Project Roadmaps, Technical Design Specs, Use Case Diagrams, ERDs, Test Scripts & User Guides
* Facilitate workshops to elicit requirements and align stakeholders
* Support continuous improvement using Agile, Waterfall, or Kanban methodologies
* Communicate clearly and confidently across all levels of the business
* Ensure technical designs and solutions are robust, scalable, and user-focused
What You'll Bring
Essential Experience & Skills:
* Strong background in
Change Management
and systems/process design
* Demonstrable experience managing
end-to-end software development lifecycle
* Proven leadership and
team management
skills
* Comfortable using tools like
Azure DevOps
,
ClickUp
,
SQL
, and Microsoft Office (Word, Excel, Visio, PowerPoint)
* Stakeholder engagement and facilitation skills
* Experience creating technical specifications and user stories
* Understanding of
Agile
,
Waterfall
, or
Kanban
methods
Desirable Know-How:
* Knowledge of
C#
,
Classic ASP
, or
Java
* Familiarity with software testing and QA processes
The Ideal Candidate Will Be...
* Highly analytical and detail-oriented
* A confident communicator with a plain-English approach
* Adaptable, with a resilient mindset and strong problem-solving skills
* Organised, with the ability to juggle multiple projects and shifting priorities
* A supportive leader, committed to team development and collaboration
* Results-driven, tracking KPIs and proactively managing risks
Desired Skills and Experience
Change Management, Business Analysis, Project Management, Project CoOrdinator, end-to-end software development lifecycle, Test Documentation, Manual Testing, ClickUp, SQL, Azure DevOps, C#, Classic ASP, or Java