Reports To: Production Operations Manager
Salary Range: £30 – 40K
We are seeking a proactive and detail-oriented Quality & Production Support Coordinator to work alongside our production and packaging teams. This role is central to ensuring that products meet quality standards post-packaging, while also providing operational support, guiding frontline teams, and contributing to continuous improvement initiatives.Due to the nature of the role, the successful candidate will need to live within reasonable commuting distance of the site to be able to attend in the event of an operational emergency or out-of-hours issue.
Key Responsibilities:
* Conduct routine checks of finished products following final packaging to ensure quality and compliance with defined standards.
* Provide day-to-day oversight and guidance to operators to ensure tasks are executed effectively and consistently.
* Develop clear examples and supporting materials that define "what good looks like" for key operational tasks.
* Collaborate with management to assess and communicate resource needs for specific production or packaging activities.
* Collect, file, and maintain accurate documentation and data following production campaigns or operational shifts.
* Support the refinement and implementation of standard operating procedures (SOPs) to drive continuous improvement.
* Act as a liaison between production teams and quality/operations management to ensure alignment and accountability.
Key Skills & Attributes:
* Strong attention to detail with a commitment to quality and process integrity.
* Good interpersonal and communication skills; able to provide constructive guidance to frontline staff.
* Organised and methodical, with the ability to manage documentation and follow up on key activities.
* Comfortable working in a fast-paced, operational environment with shifting priorities.
* A mindset of continuous improvement and ownership over outcomes.
Preferred Qualifications:
* Previous experience in a production, manufacturing, or packaging environment.
* Familiarity with quality assurance principles and documentation practices.
* Proficient in using digital tools for documentation, tracking, and communication.
Company Benefits:
10% company Pension Contribution
Private Medical Insurance
Medical Cash Plan
Life Insurance
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