Overview
From humble beginnings on the shop floor to becoming a world‑renowned bookmaker, Betfred has been on a remarkable journey and we want you to be part of this fantastic innovative business. Established in Salford, Manchester in 1967... we started with a clear and simple vision: to provide the ultimate betting experience for our customers. Today we have evolved and pride ourselves in delivering unparalleled entertainment experiences worldwide.
Responsibilities
As a Shop Manager you will have full accountability for your shop’s performance and play a pivotal role in ensuring we offer a warm and welcoming environment for customers to place bets, watch live sports and play gaming machines. You will be responsible for leading and developing a retail team, delivering the highest possible retail standards and an excellent customer experience. You will become an expert in betting, ensuring customers enjoy our products responsibly and the Think 25 policy is always followed.
Skills & Experience
* Be 18+ and have the right to work in the UK.
* Must be able to work evenings, weekends and public holidays.
* Previous management experience in the betting or gambling industry.
* Ability to build credible relationships with colleagues and customers.
* Outstanding customer service skills and the ability to engage all customers.
* A passion for sports, betting and gaming is beneficial but not essential.
* An eagerness to learn, develop and flourish within the Betfred family.
Benefits
* Enhance your income: benefit from bonuses, incentives, retail discount vouchers and more.
* Monthly pension contributions: helping you prepare for your future.
* Enhanced maternity & paternity pay: our Betfred family works to support yours.
* A long‑service recognition programme and life milestone rewards.
* A recognition scheme to earn and convert points to spend with over 700 retailers.
* A comprehensive financial wellbeing package including salary‑based savings with a 5% boost, early access to earnings and free 121 financial coaching.
* Mental health support including an independent Employee Assistance Programme, a 24/7 virtual GP service and complimentary eye tests.
Equal Opportunities
At Betfred we are committed to promoting equality, diversity, and inclusion (EDI) in our workplace. We believe that a diverse workforce drives innovation and enhances our success. We welcome applications from individuals of all backgrounds, identities, and experiences. If you require reasonable adjustments during the recruitment process or have specific needs, please let us know, and we will be happy to accommodate you. Join us in creating an inclusive environment where everyone can thrive.
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