What you will do:
• Providing an exceptional service to High-Net-Worth individuals (HNWI), focusing on relationship management, and a tailored approach depending on the unique banking needs of the customer within the Sports & Entertainment department.
• Looking after an existing portfolio of clients as well as seeking opportunities to expand and grow your portfolio
• Introducing new customers with a mix of deposits and lending requirements which require unique banking arrangements
• Promoting an innovative brand of Private Banking in the High-Net-Worth community which focusses on delivering excellent customer service
• Working with and understanding HNWI and their day to day banking requirements, including anything from complex lending through to savings accounts for their children
• Presenting High Net Worth clients’ borrowing requirements to a team of underwriters and credit committees
• Building long term relationships with clients with a view to moving as much of their day-to-day banking as possible to Metro Bank
And... we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the courage to call out any concerns.
What you will need:
• Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders
• Previous experience working for a private banking or boutique organisation within Sports & Entertainment.
• The ability to demonstrate a strategy of acquisition
• How to work with and understand HNWI and their day-to-day banking requirements; this could include anything from complex lending through to savings accounts for their children
• Strong set of credit skills
• Knowledge of how to build long term relationships with clients with a view to moving as much of their day-to-day banking as possible to Metro Bank
• Experience working with individuals as clients on mortgages, deposits, switching accounts and band touring accounts.
Our promise to you…
• We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts!
• We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!).
• We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible.