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Our client is looking for an experienced E Commerce Manager to take ownership of the commercial performance, strategic growth, and day-to-day operations of all UK marketplace platforms, including Amazon and eBay. Reporting to the Global Head of eCommerce, this individual will drive the marketplace strategy, manage a Marketplace Executive, and ensure profitable growth, operational efficiency, and brand consistency across third-party channels.
This is a commercially focused, hands-on role requiring strong trading expertise, marketplace knowledge, and the ability to work cross-functionally to achieve ambitious revenue and margin targets.
Responsibilities
* Drive growth across Amazon, eBay, and other marketplaces in line with the broader eCommerce and brand strategy
* Manage marketplace pricing, promotions, and product ranges to maximise sales while maintaining brand integrity
* Own marketplace forecasting, trading performance, and profit analysis
* Monitor key metrics, analyse customer behaviour, and deliver weekly performance reports with actionable insights to senior leadership
* Ensure all product listings are accurate, optimised, and compliant with platform requirements
* Collaborate with internal teams (inventory, operations, customer service) to deliver seamless customer experience and high service levels
* Manage operational processes including A+ content, chargebacks, brand registry, and performance scorecards
* Manage and develop the Marketplace Executive, setting clear objectives and supporting professional growth
* Build a results-driven culture focused on accountability, continuous improvement, and commercial excellence
* Oversee the creation and optimisation of product content, including high-quality images, keywords, and attributes to improve visibility and conversion
* Work closely with the digital content team to ensure consistent and engaging brand representation across all marketplace platforms
* Stay informed of changing marketplace policies and category guidelines
* Proactively resolve account issues or suspensions in collaboration with platform support teams
Key Requirements:
* Minimum of 3 years' experience in a marketplace or eCommerce trading role, with practical knowledge of platforms such as Amazon and eBay
* Proven commercial acumen with a strong analytical approach, consistently delivering profitable revenue growth
* Proficient in using marketplace and analytics tools, including Amazon and Ebay
* Demonstrated experience in mentoring or managing team members, fostering development and performance
* High level of accuracy and attention to detail, with a proactive mindset and strong problem-solving abilities
* Skilled in project management, with the ability to coordinate cross-functional teams and deliver complex initiatives
* Exceptionally organised and capable of managing multiple priorities and tight deadlines
* Thrives in a fast-paced, digital-first environment with a strong focus on performance and continuous improvement
Interested? Call Maria on 01782 712230 or email MariaPkpir.co.uk
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